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Orbi WiFi 7 RBE973
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Password recovery function not working

duo_user
Aspirant

Password recovery function not working

Hi,

I recently upgraded my readynas duo firmware to RAIDiator 4.1.9 (sparc),
afterwhich i found the password recovery function does not work properly,
when i click on the password recovery url, i got the following message>

"Sorry, password recovery information has not been set on this device. Due to security reasons,
password recovery is not available."

The fact is i had already set the password recovery questions and answers and also included the email address for the password
recovery. I tried changing the password recovery question, answer and email address and it only worked for a while, after a restart or shutdown, the password recovery does not work again. I even tried reinstalling back the firmware.

Any one encountered the same issue?
Any solutions to this?

Thanks guys.
Message 1 of 2
ianch99
Aspirant

Re: Password recovery function not working

Just upgraded my Duo to 4.1.9 yesterday and I see the same problem. Password recovery details lost after reboot ..
Message 2 of 2
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