NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ramanj123's avatar
ramanj123
Aspirant
Aug 10, 2018
Solved

Could not connect to Readycloud

Hello,     I have a readynas 516. Current version is 6.9.3. I have Readycloud in switched off mode. If I try to switch on by sliding, it asks my email and login password, once I give, it says "Ther...
Discovery
ReadyCLOUD Portal
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Aug 21, 2018

    Great! I had to remove a very old config file so the system could generate it again when you enabled ReadyCLOUD.

ramanj123's avatar
ramanj123
Aspirant
Aug 21, 2018

No, I have not tried that version

 

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Aug 21, 2018

    Please re-enable Secure Diagnostic Mode and let me know the 5-digit number that you then get.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More