ReadyCLOUD website clocking

[Kimking]

The ReadyCLOUD website is clocking when I try to discover my device on the network. Is there an issue with the website?

[JohnCM_S]

Hi Kimking,

Welcome to the Community!

May I know which web browser you are using? Do you get the same issue when using other web browsers?

You can also discover your ReadyNAS by using the RAIDar software. You may download the installer here.

Regards,

[JohnCM_S]

Hi Kimking,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution. 
 
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

[hajishah]

I am also facing the same issue, I have read some thread about it.

NETGEAR has recently learned about a spoof website claiming to be associated with ReadyCLOUD and NETGEAR Support. The website http://readycloudnetgear.com/ is in no way affiliated with NETGEAR.

Any chat, email, or phone communications through this site are not associated with NETGEAR Support. We are taking action to protect the interests of NETGEAR and our customers.

The correct URL to access NETGEAR ReadyCLOUD is https://readycloud.netgear.com.

To contact NETGEAR Support, use the contact information listed at http://support.netgear.com/.