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I received an email telling me to migrate my ReadyCloud to MyNetgear. The email said I would be prompted to do this when I signed in, and I presumed it would guide me through the process. On the ReadyCloud home page (before I signed in) it said I would be prompted to do this when I signed in, but when I signed in I did not receive any notification or message and I can't see anything in the system as to how to do it. Am I missing something obvious?
E-mails you receive are not for beta -- they were to pre-empt production users. Joining anything beta is 100% voluntary and completely a manual task. We're anticipating OS 6.5.0 and MyNETGEAR roll-out this evening.
Thanks for your interest. I suggest you check every once in a while the download site or the admin page as it also prompts for update. The community will also announce it once released.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.
My device couldn't be discovered by the website nor by serial number. RAIDar was able to find it. Firmware is 4.1.14 which is the latest for this device. I read in the email I received that I have to update to v 6.5.0 but that's impossible.
The migrating process failed because it isn't possible to find the device. Does that mean that I have no chance to use ReadyCloud after changing to MyNETGEAR Single-Sign-On?
My device couldn't be discovered by the website nor by serial number. RAIDar was able to find it. Firmware is 4.1.14 which is the latest for this device.
Migration still has happened yet.
However ReadyCloud only works with OS 6, and you have OS 4.1. Your sparc-based ReadyNAS isn't supported. There is no way to migrate OS 4.1 to OS 6.
My device couldn't be discovered by the website nor by serial number. RAIDar was able to find it. Firmware is 4.1.14 which is the latest for this device.
Migration still has happened yet.
However ReadyCloud only works with OS 6, and you have OS 4.1. Your sparc-based ReadyNAS isn't supported. There is no way to migrate OS 4.1 to OS 6.
That's what I suspected.
Actual, I use the iPhone app RCloud to make backups of my photos on iPhone and iPad on my ReadyNAS Duo, automaticly. Isn't this possible furthermore?
Just ignore the ReadyCLOUD e-mail that you received. You may continue to use the said app for backup purposes but it would be much better if you will the appropriate app for your system which is ReadyNAS remote.
The reminders are letting you know preemtively that we are doing it in case you need to access your device after we make this large transition to MyNETGEAR and find yourself having a problem.
You may continue to use the said app for backup purposes but it would be much better if you will the appropriate app for your system which is ReadyNAS remote.
ReadyNAS remote for iOS is a rather messy app with many bugs. It hasn't been updated since more than 3 years!
I probably got the same Email. However, I'm not sure if my mail is legit. When logging into the NAS, there is no Update Notification. Ok, there is no final version, so this is normal. When opening content.netgear.com (not over the link) the site lookes **bleep**ty. Ok, this is because I use noscript and digitalrivercontent.net isn't on my whitelist. But if I allow all scripts, the site still looks like some Homepage that just wants my Login-Data. When openging the ssl-version https://content.netgear.com the site uses a certificate from bluehornet.com. This seems to be some Email Marketing provider. Since bluehornet also send the email, this might be (in my opinion), some **bleep**ty but legit update-notificaiton. Or a phishing attack. So, what is it?
Two emails were in fact sent out from Netgear - they are not phishing. Titles were
Important Update from NETGEAR Support
Important Update Reminder from NETGEAR Support
There will be some migration needed when the new ReadyCloud is launched with 6.5.0 firmware on the NAS. But the transistion has not happened quite yet.
You may continue to use the said app for backup purposes but it would be much better if you will the appropriate app for your system which is ReadyNAS remote.
ReadyNAS remote for iOS is a rather messy app with many bugs. It hasn't been updated since more than 3 years!
ReadyNAS Remote for iOS is for remotely accessing devices we discontinued over 3 years ago now.
I went back to the email from netgear 5.4.16. "Important update reminder". NOWHERE in that email does it warn of the Beta risks. Been doing this for a long time..... this rollout and execution given the current chaos has been handled badly. **bleep** happens but The lack of accurate information or updates from Netgear is the most frustrating part of this. NetGear... u guys are better than this.
E-mails you receive are not for beta -- they were to pre-empt production users. Joining anything beta is 100% voluntary and completely a manual task. We're anticipating OS 6.5.0 and MyNETGEAR roll-out this evening.
