Readycloud Sync not Synchronizing #25064232

[chickensoup]

hi,

I have a RN102 and am using readycloud sync.

I am trying to get the syncing to work for a large share (around 40GB). But the client software seems to have stalled. It is syncing the smaller shares. But the large share is stuck on "Synchronizing (0%)" and wont progress or complete. I have had a look around the web and this forum to troubleshoot this software and can't see any solutions or help. Hence this post.

I have tried uninstalling and reinstalling the ReadyCloud client and rebooting each time. Nothing seems to work for this share.

Any ideas please?

RN102 is running firmware V6.2.2.
Windows 7 PC is running ReadyCloud client V1.6.1160.203

[RX]

Try to update the firmware of your RN102 to the latest v6.2.3 and check if it helps: http://kb.netgear.com/app/answers/detail/a_id/27325

Have you also tried using other PCs/laptops to isolate the problem?

If ever its still same problem, then perhaps, the ReadyCloud Client App needs to have an update as well.

[chickensoup]

thanks for the reply. I did update the NAS formware to 6.6.3
ReadyCloud App for Windows is at the latest release.

I have tested on several other Windows 7 PC's but the synchronizing still remains at 0% for this one share. With no change.

Is there no other troubleshooting/logs etc for this piece of software. I have no idea what has frozen it, but suspect it has to be at the NAS end. Given fresh installs of the ReadyCloud sync app keep showing the same result, ie. no sync on that large share.

Any other ideas please.

[chickensoup]

BUMP

anyone?