Share permission on Readycloud are all gone after upgrade from 6.4.2 to 6.5

[gn00347026]

My readycloud encountered a big issue, after upgrade from 6.4.2 to 6.5 all share permission and settings on readycloud are gone.....

RN516

10 folders

folder A - allow, user A (R/W) 

folder B - allow, user B (R/W)

folder C - allow, user C (R)

etc...

after upgrade to 6.5, all permission are gone, can anyone tell me, it is normal?

TONY

[mdgm-ntgr]

Did you leave ReadyCLOUD and then join it using the new account?

If you leave ReadyCLOUD then a few consequences are that you lose all the permissions and also all the ReadyCLOUD user home folder data is destroyed. So leaving ReadyCLOUD and rejoining it really is a last resort for resolving issues with ReadyCLOUD after upgrading to 6.5.0.

[gn00347026]

Dear mdgm

I use "migrate to mynetgear" instead of leaving it, or can u tell me a standard procedure on how to keep existing settings as I still have 2 sites which need to use readycloud and I have to keep the permission, thanks
Tony