Forum Discussion

Aspirant

May 17, 2016

Solved

ReadyNAS NV+ power suppy

We have a ReadyNAS NV+ that won't power on anymore. It looks like the power supply went dead.

Reading the forum here and there it looks like this is the common problem with this model. Has anyone successfully repair the power suppy by replacing the bad capacitors? I like to see some pictures of the rating of the caps before even try to mess with it.

Thanks,

Hard Disk

JennC
May 20, 2016
Hello tkt0011,

I checked your case and found that it has been processed by one of the support experts yesterday and was exported to warehouse. Expect it to arrive next business day.

Regards,

5 Replies

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mdgm-ntgr
NETGEAR Employee Retired
May 18, 2016
The NV+ on your profile has a serial number in the range of the Service Action

Assuming this is the NV+ in question, you could contact support and refer to the Service Action. If they still have the PSU in stock they should replace it because of the Service Action.

See also How do I replace the stock power supply on the ReadyNAS NV/NV+?
- tkt0011
  Aspirant
  May 19, 2016
  Thank you very much. I'll try to see if I can contact the support.
  - BrianL2
    NETGEAR Employee Retired
    May 19, 2016
    Hi tkt0011,
    
    Welcome to the community!
    
    Update this thread once you've been able to contact our support team about your PSU.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team