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oshae's avatar
oshae
Tutor
Oct 08, 2014

ReadyNAS Pro 6 Power Supply

I read somewhere on the forum that if the power supply in the Pro 6 dies the whole chassis has to be replaced.

Could I just get some clarification from someone who owns one if this an issue of warranty or if the power supply PHYSICALLY cannot be removed? Every now and then I hear a faint capacitor wine coming from my NAS and I think it might be the power supply. I've experienced blown caps back in the day so I definitely know what it sounds like. I popped the panels off the NAS and notice all the caps on the rest of the unit are solid state. So just for my own piece of mind I was hoping to get a backup just in case, even though I still have 2 years of hardware warranty.

What is stopping me from buying one of these: http://www.newegg.com/Product/Product.aspx?Item=N82E16817151089 just to have as a backup? In a couple of the NewEgg reviews guys mentioned they purchased to replace in a Pro 6 so I'm a bit confused.

6 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    If your purchase date on our system is correct (please keep Proof of Purchase in case you ever need an RMA) your limited hardware warranty expires in Feb 2017. Replacing the PSU yourself with a 3rd party one would void the warranty. I don't think the PSU in the Pro 6 is considered a user replaceable part. So we would need to replace the whole unit.

    Some 3rd party PSUs may require an extender cable to connect properly. The one you linked to is one such one: https://www.readynas.com/forum/viewtopic.php?p=424298#p424298

    If you'd like to purchase one of those PSUs to keep on hand in case the PSU fails after the warranty expires I don't see the harm in that. Though you use a 3rd party PSU at your own risk. We cannot be sure that it would work.
  • Ok, yes I understand I would void my warranty and anything I do would be at my own risk. I would certainly go through the warranty process if I had a problem prior to Feb 2017.

    I'm pretty much just hypothesizing a situation where perhaps it's a year or so after the warranty and the PSU goes. And my two options are either having a paperweight on my desk or resurrecting the NAS by using a spare PSU that I have on hand. I'm just curious if it's physically possible to remove the existing PSU, it's a bit hard to tell how it's mounted and I don't want to tear my NAS apart to find out.

    That said, it seems like the model number on the PSU is the same as the one for sale on Newegg?

    Thanks for the info.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    I don't have a Pro 6, but the PSU definitely is replaceable. Not sure how easy/difficult it is though. It could take some effort.

    If you do pull apart the NAS to replace the PSU it's important you make note of what goes where so you can put things back together again. Taking photos, sensible organising of screws etc. are good ideas.
  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User
    I replaced the supply in an older Pro, which is essentially the same as the Pro6, and it was actually not too difficult. I used the one you linked to and an 8" ATA supply cable extender. In the end, I wished I'd gone with a 6" extender. I did cut all the other cords short and installed the 90° connectors from the original supply (after installing with the original connectors to insure it worked). I didn't want to leave all the extra cables in there and have them affect air circulation.
  • Hi and apologies for crashing in on this thread;

    My RNDP 6350 appears to have suffered a PSU failure. It was starting back up after a power down and since moving it to examine the serial number (in an impossibly small font which required reading glasses AND a magnifying glass to write down AND then lots of guesses on Netgear support to initiate a chat session), it won't power up again.

    While I wait for a call back from Netgear, do you know if the "Silverstone SST-ST30SF Strider 300W SFX Power Supply" is a suitable replacement?
    (I'm in the UK and the Seasonic SFX has being discontinued by RS Components)

    Thanks,
    Stuart.
  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User
    Based on the dimensions and picture on the Silverstone site, it appears it should physically fit. It's the same as the Seasonic except without the fan portion sticking out, but that's fine. The cable configuration and length, however, are different. Depending on just how you measure it, the 24-pin ATX cable length is about 50mm shorter. That's gong to need a longer extension, but I don't think it puts the junction point at a bad spot. It also only has 2 4-pin MOLEX connectors instead of the required 3, and they are on the same wire bundle (which is probably OK). But it has SATA and floppy cables that could be converted to Molex (the right-angle connectors on the original supply are easily moved, or you can buy them on eBay).

    If you decide to get one, let us know how it works out. I have a spare Seasonic, but others may need another source if sources for it one dry up.

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