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Cant access photos

diversesecurity
Aspirant

Cant access photos

Hi all. I have been collecting photos emailed from ip cameras over the last 18 months to my nas drive. I have accessed the albums by downloading the files as a zip. I have tried to log on today but cannot access the page to download. I am doing this locally. I have tried chrome which I enter the photographer and password but it just oopens a blank page. I tried this with IE and it comes up with http 403 error.

Any ideas as I need to make these timelapses today.

 

Thanks, Andy.

Message 1 of 4
BrianL2
NETGEAR Employee Retired

Re: Cant access photos

Hi diversesecurity,

 

What ReadyNAS model are you using? Can you confirm if you are using the latest ReadyNAS Photos add-on.

 

Hope to hear from you soon.

 

 

Kind regards,

 

BrianL
NETGEAR Community

 

 

Message 2 of 4
diversesecurity
Aspirant

Re: Cant access photos

Im using a readynas 2 with the latest photos software.
Message 3 of 4
StephenB
Guru

Re: Cant access photos


@diversesecurity wrote:
Im using a readynas 2 with the latest photos software.

There is no readynas 2.  There should be a label on the front, give us that (and the firmware the NAS is running).

 

What photes software version do you think is "latest"

Message 4 of 4
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