Milestore Surveillance can not activate license

[grisza]

Hi,

Just bought new 4 camera license from NetGear4Less Store and can not activate it for some reason?

I am trying to activate it here:

https://milestone.netgear.com/activate

My RN424 is  registered in the Netgear system.

And this is what i get:

Failed to call Get Provisioned API

Could You guide me what to do, please?

Many Thanks

[JohnCM_S · Accepted solution]

Hi grisza,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

[JohnCM_S]

Hi grisza,

Welcome to the Community!

Have you tried using a different a web browser or a different computer?

Regards,

[JohnCM_S · Accepted solution]

Hi grisza,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

[grisza]

Hi,

the license start working the next day on this same computer.

Thank you for your help

Greg