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licence for RN104

Retired_Member
Not applicable

licence for RN104

Hello all,

I have a simple question..... Where to buy a license key for ReadyNAS Surveillance RN104 ( and what is aprox. the cost). I tried Netgear Holland and Netgear Holland support but all they gave me was a netgear supported supplier. Those suppliers sell only to companies.

Thanks in advance, Bolliebol
Message 1 of 18
JabbaTheHutt
Tutor

Re: licence for RN104

RNNVR01L-10000S (1-camera license)
RNNVR02L-10000S (2-camera license)
RNNVR04L-10000S (4-camera license)

You should be able to order any of the license above from your local ecomm site.

http://www.netgear.com/business/product ... -techspecs
Message 2 of 18
Brannor
Guide

Re: licence for RN104

Can I ask why it takes several days and a form requesting our personal and hardware info to get a license?
Of all the software I've ever purchased in my 20+ years of computing have I never come across such a complex system.

Thankfully I decided early to get the license so still have trial time to use up while I bang my head on the desk. 😛

-G
Message 3 of 18
Brannor
Guide

Re: licence for RN104

Guys... what's up with this?

Trying to order a license in Australia and I just got this:

--------------------------------
I have had a look for you and unfortunately your order is currently on back order with an ETA of 25/11/14.
--------------------------------

How is that possible? Clearly somewhere, someone doesn't want to have me use your software...

-G
Message 4 of 18
mdgm-ntgr
NETGEAR Employee Retired

Re: licence for RN104

I have asked one of our local sales team down here for advice on this.
Message 5 of 18
Brannor
Guide

Re: licence for RN104

Thanks mdgm,

I suspect the agent I am talking to, or his company, to be the problem.

-G
Message 6 of 18
Brannor
Guide

Re: licence for RN104

For those in Aus, I tried Megabuy and ITSpot (Same company/staff) and got nowhere after 2 different orders.

I then contacted NetgearForLess and bought the license (albeit a bit more expensive than local pricing) from them. Got my license within 3 business days (US time).

-G
Message 7 of 18
zerd74
Aspirant

Re: licence for RN104

Don't waste your money. Surveillance on Series 100 ReadyNAS is utterly useless - no scheduled recording, no motion detection triggered recording. All it will do is record all or nothing - you'll need huge discspace to gather the video and endless time to find any events.
Message 8 of 18
Brannor
Guide

Re: licence for RN104

zerd74 wrote:
Don't waste your money. Surveillance on Series 100 ReadyNAS is utterly useless - no scheduled recording, no motion detection triggered recording. All it will do is record all or nothing - you'll need huge discspace to gather the video and endless time to find any events.


Perhaps, depends on your cameras. I am using HikVisions that have the motion detection built in, as well as scheduling, etc. The NAS records everything as I tell the cameras to, and it also logs events as the cameras tell it. So when I want to check events, I just go to the Playback option and can check any camera's events.

Perfect config for me.

What cameras are you using that don't have these features at the front-end?

-G
Message 9 of 18
zerd74
Aspirant

Re: licence for RN104

I'm using Hikvisions with built-in motion detection and scheduling with an RN102. I have a DS-2CD2332-I with 3 areas with differing sensitivities setup but Surveillance only detects an event for the first area on the list. Compared to Hikvision's iVMS-4200 PCNVR, Series 100 Surveillance is juvenile. I have to watch the entire 24/7 recording to see what's happened in areas beyond the first but I have another life so don't have the time !.
Message 10 of 18
Brannor
Guide

Re: licence for RN104

zerd74 wrote:
I have a DS-2CD2332-I with 3 areas with differing sensitivities setup but Surveillance only detects an event for the first area on the list.


Strange, picks up motion on my cameras just fine... you sure you have your event stuff setup properly?

-G
Message 11 of 18
zerd74
Aspirant

Re: licence for RN104

Brannor wrote:

Strange, picks up motion on my cameras just fine... you sure you have your event stuff setup properly?


I believe so. Hikvisions iVMS-4200 PCNVR correctly records all separate motion events from all three areas defined within the camera. I have made no changes to the camera motion detection areas. I'm using an RN102 with Surveillance version 1.1.0

Can you confirm you have more than one motion detection area on your cameras and that each area triggers separate events on the Surveillance log. If so, any idea what I might be missing?
Message 12 of 18
Brannor
Guide

Re: licence for RN104

zerd74 wrote:

Can you confirm you have more than one motion detection area on your cameras and that each area triggers separate events on the Surveillance log. If so, any idea what I might be missing?


Just for you, for tomorrow, I'll set up 3 different trigger areas on 1 camera and see what happens.

-G
Message 13 of 18
Brannor
Guide

Re: licence for RN104

Zerd,

I've been running it for several hours with 4 motion zones running... how exactly do you test the zones? Go and stand outside and wave up and down in each zone and making sure you're the only thing moving? 😛

-G
Message 14 of 18
zerd74
Aspirant

Re: licence for RN104

G

I appreciate your help

You should do whatever will trigger the zone according to its sensitivities.
However:-

A - To ensure zone event detection segregation, be careful not to trigger detections in multiple zones within overlapping timeframes. e.g don't trigger zone 1 on the way to zone 2.

And, if waving up and down works :-

B - Be sure to smile 🙂
C - Not while the neighbours are watching 😞

zerd
Message 15 of 18
Brannor
Guide

Re: licence for RN104

Ok. I had 3 zones across and did a basic test. Walking in/across the zones while watching myself remotely on my phone. It was a quick test and I found that the two outer zones triggered their own events. The middle one didn't - but this was probably because I had passed into it from the other zones.

I had my sensitivity set at 20.

So I definitely got 2 different zone triggers.

-G
Message 16 of 18
zerd74
Aspirant

Re: licence for RN104

A positive result. I guess the middle zone didn't trigger because at the time, one of the outer zones detection event period was still active.

I have only just grasped the significance of the fact that the camera reports just one motion detection event from it's field of view at any one time, allbeit that the single event can be generated by multiple, possibly concurrent, camera zone triggers. Provided all triggers are always captured, it does not matter which trigger generates the event.

I shall review and test my camera zones parameters to satisfy myself that all triggers are indeed captured.

There does remain the discspace issue though.

zerd
Message 17 of 18
Brannor
Guide

Re: licence for RN104

zerd74 wrote:

There does remain the discspace issue though.

Yeah, that's always an issue for any recording system. Luckily I have the RN104 and 4x3TB drives in a RAID5 config. So All up, I have around 6TB (after other stuff) that I will use for my recording. And that'll easily give me 28 days of cycle time.

-G
Message 18 of 18
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