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You can do an OS re-install. This will reset the password as well as the network settings, to default without deleting the data. You may check this article on how to access the boot menu and select the OS re-install option.
Also, the online netgear access through the webpage keeps refreshing and i do not know how to get online access.
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
