chirpa's already let the devs for Remote know. Considering there's a number of users reporting issues so soon after the update was released, I doubt they'd put it down to the problem being with the user.
I found a way to roll my iPad and iPhone back to v1.2! Now at least I can still use ReadyNAS Remote through my iOS devices until Netgear comes up with a solution to this mess.
Here's what I did. This should work if you normally sync your apps to iTunes, but have not synced any of your device(s) with iTunes since the v1.3.4 update was applied.
1. Before plugging in your device, open iTunes on your PC (or Mac) and click on "Apps" under "LIBRARY" 2. Find the Netgear ReadyNAS Remote app and right-click it. A pop-up menu will appear. Select "Get Info" 3. On the summary tab, look at the version number of the app. If it says "1.2" then you're golden. If it says 1.3.4, then this won't help you, so stop here.
4. Turn on your device (iPad or iPhone) and DELETE the ReadyNAS Remote app FROM YOUR DEVICE, before you plug it in. 5. AFTER DELETING THE APP ON YOUR DEVICE, plug the device in to the PC and allow it to sync from iTunes. The older version ReadyNAS remote app should automatically sync from the PC to the device. 6. After the sync is complete, unplug your device, find the ReadyNAS Remote app on the device, and test it.
Repeat steps 4-6 for each additional device.
Now, obviously, if you get the v1.2 app back onto your device(s), the App Store will alert you to an update for the app again. Don't do it until the update is confirmed to solve this issue (i.e. - greater than 1.3.4).
Using ReadyNAS NV+ V2 ARM with 5.3.5 Using iPhone Remote app 1.3.4
I can sign on the the Remote server, I can see the NAS, I can even see the shares but if I click on any shares I get the "Error Unable to Login" message. There is no login entry requested.
chirpa can you advise when a rollback or updated client is going to be released? This is having an impact which does not appear to be acknowledged by the developers.
It's working fine for me, using my Duo v2 and the 5.3.5 firmware. I would only ask for a thumbnail/preview option for photos, the ability to select and work with more than one file at a time, and for the back button to only take you back to the previous folder, rather than right back to the main NAS unit. That's a pain!
Another iPhone 4S user who can't connect. Why is it asking my for username / password details twice? Once in the sign-on screen and once when you try accessing the NAS? Is it nessecary to enable AFP etc? Rather not have more stuff running if i can help it.
Also, for the sign-on screen, if you ask me it would make sense to have the password / username info greyed out once the user clicks sign-on and have it stay that way if sign on is successful until the user "Signs out". Also an auto-switch to the NAS selection screen upon successful sign-on would make things smoother imho.
Open ReadyNAS Remote and hit the Edit button at the top right. You should be able to choose the NAS you wish to change the connection settings for then choose CIFS/FTP.
Netgear support were a waste of time. My support ticket is still open and they want me to create a new ReadyNAS Remote account. They won't accept the IOS update was the issue. Thank god these forums exist and the Jedi are proactive.
Ok, so I have updated to the 1.3.5 version on the ipad and still can not access data. I just get access denied - If I edit the ReadyNas Remote setting, I confirm that CIFS is enabled on I have the correct usename and password entered. We are integrated with Active Directory, so I have set the permissions on the share from the domain controller (and domain admin account) for the share to allow my user access to the share). Still now dice - what am I missing here, I would really like to do this over CIFS (not FTP).
CIFS flat out isn't working. I set all my shares to disabled by default for all protocols, but the user I am accessing ReadyNAS Remote with is both enabled and is able to access all shares with write permission (via Windows), also via all protocols that are enabled. Won't connect at all with CIFS, will connect with FTP, but won't display any files / folders with AFP off. Works via Windows ReadyNAS Remote, just not iPhone. Am an iPhone noob, this is my first Apple device, so it may be me doing something wrong. But a friend of mine has a 3GS and managed to get his to work with his Duo with much less hassle than i'm getting. Having said that, he's not set up any restrictions on the shares, and doesn't advertise anything over http/s.
EDIT: Also, changing the protocol type from CIFS to FTP and then selecting "Done", will still fail with the right credentials. After changing to FTP (from CIFS) it was nessecary to use the "Cancel" option instead of "Done", then the device would connect as if you had pressed "Done".
Okay, I was finally able to connect using v1.3.5, but man it took some tinkering. I'm only connecting via FTP, not sure about CIFS, but I don't need it.
1. Ensure FTP is enabled on your shares. It's very easy to overlook. Disable Guest and setup a user/password for FTP. I just replicated my existing CIFS/AFP user info. 2. Make sure your user info is setup properly in the ReadyNAS Remote Add-On. there's no way to recover the user password (that I'm aware of). You may have to create a new ReadyNAS Remote user. 3. Once you can log into the ReadyNAS from the iPhone app, press ReadyNAS Remote (bottom right), then press EDIT at the top left corner. 4. Press the BLUE CIRCLE/ARROW. 5. Select FTP 6. Enter your FTP user info (same from step 1). 7. Turn Guest OFF. 8. Press DONE, and then press DONE once more. 9. Press the ReadyNAS displayed in the ReadyNAS Remote window. 10. You should see and be able to access any FTP shares you configured.
I hope this helps. It's very easy to overlook a simple step. I've been copying all kinds of files directly to the iPhone using FTP.
EDIT: And yes, most iOS-supported music files will play on the iPhone 4S 😄
I am using v1.3.5 on IPad but unable to see any shares on my IPad. The shares are FTP enabled. I am able to login to my nas from iPad, but I don't see any shares in the remote app. Any tips?
I am using v1.3.5 on IPad but unable to see any shares on my IPad. The shares are FTP enabled. I am able to login to my nas from iPad, but I don't see any shares in the remote app. Any tips?
Is the AFP service enabled on your NAS? I didn't need to set permissions for the shares via AFP to get them to be seen, but I did have to enable the AFP service in order for the shares to show up, even in FTP mode on the iPhone.
Now using iPad version 1.3.6 with the new RAIDiator 4.1.9 and still no success: the consistent error is, "Response Invalid"
I confirmed that I'm running the latest Remote add-in. I stopped and restarted the Remote service. I rebooted the ReadyNAS NV+. My ReadyNAS shows up and the app shows "Connected as . . ." with the correct ID, but attempts to connect by WiFi on the same LAN or by 4G consistently fail. I'm set up for CIFS Guest access, which is how I connect using Macs and PCs on my LAN.
Not sure if this will be of any help but here goes. I just recently configured ReadyNAS remote for a ReadyNAS NV+, and after days of not getting any client working, I now have the mac os and ios client working. To get my iOS client working, like the previous post, I had to disable anonymous FTP for my ftp share on the readynas (i.e. set it to User authentication) and turn off Guest on the iOS app, then it appeared. I kept getting "Invalid command" or something when I left it on CIFS.
