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Re: Control the access when connected to 2.4 GHs
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Thanks
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Hi @Shykoth1,
Thank you for the update.
If it is an option, you can try resetting the router then reconfigure it afterwards. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/9665
http://kb.netgear.com/app/answers/detail/a_id/22697
http://kb.netgear.com/app/answers/detail/a_id/22717
Regards,
Dexter
Community Team
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Re: Control the access when connected to 2.4 GHs
Hi @Shykoth1,
1. What is the model number and firmware version of your router?
2. Are you referring to the setup wizard on the router UI? Please provide a screeenshot if possible
3. Are your other devices affected?
Regards,
Dexter
Community Team
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Re: Control the access when connected to 2.4 GHs
Hello Sir!
I am so sorry for the delay. Just having some personal issues.
So you asked for these info-
1. Model-R6220 ,Router Firmware Version-V1.1.0.34_1.0.1
2. My router is configured by our internet service provider.
3. If my other device is connected with 2.4 Ghz then I also can't access the router configuration page.
Thanks for the help
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Hi @Shykoth1,
Thank you for the update.
If it is an option, you can try resetting the router then reconfigure it afterwards. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/9665
http://kb.netgear.com/app/answers/detail/a_id/22697
http://kb.netgear.com/app/answers/detail/a_id/22717
Regards,
Dexter
Community Team
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