× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Re: EX6120 ROUTER PASSWORD REJECTED

GreenBean94
Aspirant

EX6120 ROUTER PASSWORD REJECTED

I am trying to setup the extender but everytime i go to connect to the extending connections it will not accept my router password. I have tried on different devices. I have factory reset and tried again. I have also chaged my wifi router passowrd which has been accepted through the original connection on devices but again the extending connections wont accept it. 

Model: EX6120|AC1200 Dual Band WiFi Range Extender
Message 1 of 7
plemans
Guru

Re: EX6120 ROUTER PASSWORD REJECTED

Are you connecting the extender to the router via wps? 

What router are you connecting it to? 

Have you tried setting up the extender using the installation assistant and not WPS?

Message 2 of 7
GreenBean94
Aspirant

Re: EX6120 ROUTER PASSWORD REJECTED

The router is Vodafone.
Yeah I was using WPS. I tried via the Web setup but can't go any further as I need to be connected to the extended connection and can't as won't accept password.
Where is the installation assistant?
Message 3 of 7
plemans
Guru

Re: EX6120 ROUTER PASSWORD REJECTED

Factory reset the extender. 

Push and hold reset for 7-15 seconds while its powered on. 

Here's the video for how to use the installation assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk

 

Message 4 of 7
GreenBean94
Aspirant

Re: EX6120 ROUTER PASSWORD REJECTED

I did reset it but I didn't hold for as long so will try that.
Yeah I tried the installation assistant via Web but as I can't connect to the connection as won't accept password it won't work.
Message 5 of 7
plemans
Guru

Re: EX6120 ROUTER PASSWORD REJECTED

What Vodafone router is it
Message 6 of 7
GreenBean94
Aspirant

Re: EX6120 ROUTER PASSWORD REJECTED

I have managed to solve this.

I managed to connect via laptop by going through the device WPS. I then had to go to the settings and change the password for each of the extending connections and then it let me connect from other devices.
Message 7 of 7
Top Contributors
Discussion stats
  • 6 replies
  • 1165 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7