× Our systems will undergo a planned maintenance on Sunday, May 19, 2024, between 12:00 AM and 02:00 AM Pacific Time. During the maintenance window, you will not be able to log in to your MyNETGEAR account (including apps), renew a subscription, or register a product. However, you will still be able to use guest checkout to purchase a new product or subscription service. Updates will be posted to Status.NETGEAR.com. We apologize for any inconvenience this may cause.
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Firmware update for R6120

Skinni39
Follower

Firmware update for R6120

I just went to download the files to update my netgear and when I opened the file all I got was a picture and user notes. Where do I get the actual updates I need. Thank you.

Message 1 of 2
antinode
Guru

Re: Firmware update for R6120

> [...] all I got was a picture and user notes. [...]

 

   "a picture"?  Not likely.  A file with a ".img" type?  What led you
to believe that that was "a picture"?  Did you read the "user notes"?
Follow the instructions therein?

 

> [...] Where do I get the actual updates I need.

 

   You probably have them, but the non-psychics in your audience can't
see what you have.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 565 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7