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Orbi WiFi 7 RBE973
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Power (& Internet LED) - Solid Amber

wimS
Aspirant

Power (& Internet LED) - Solid Amber

Hi,

For several years I've used my Netgear router as Access Point. This worked great. A few days ago I moved the Netgear to another room, and since then it does not work anymore.

The Power LED remains solid amber. When connecting the Netgear to my ISP's router, the Internet LED is also solid amber.

I looket at the Netgear community, my case seems similar to:
https://community.netgear.com/t5/R6000-Series-AC-WiFi-Routers/R6300-Power-amp-Internet-LED-Solid-Amb...

I tried to upload the firmware as described in:
https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP

but this does not work. I executed the steps until step 8. Indeed, in step 9 the Power LED starts orange, but it stays solid orange forever.

8. Power ON the router while holding down the reset button.
9. Watch the Power LED. It starts with orange color, and then will start flashing orange.
10. Power LED will then turn to flashing green. Count at least 10 flashing green LED and release the reset button.

By the way, I selected "Use the following IP address and set the IP address like below picture." but Default Gateway => 192.168.1.1 seems not to work, since pinging 192.168.1.1 yields "Destination host unreachable".

How can I solve this?

-Wim

Model: R4500|N900 Wireless Dual Band Gigabit Router
Message 1 of 6

Accepted Solutions
wimS
Aspirant

Re: Power (& Internet LED) - Solid Amber

Since I was not able to get it working, I went back to the shop, which concluded that the device was broken. So I bought another one.

 

Thanks for your kind support.

 

-wim

 

View solution in original post

Message 6 of 6

All Replies
antinode
Guru

Re: Power (& Internet LED) - Solid Amber

> [...] I selected "Use the following IP address and set the IP address
> like below picture." but Default Gateway => 192.168.1.1 seems not to
> work, since pinging 192.168.1.1 yields "Destination host unreachable".

   The problem is not your computer's "Default gateway" address.  If you
set your computer's IP address to "192.168.1.X" (X > 1), then it doesn't
need a gateway to talk to a router at "192.168.1.1" (or to anything else
at a "192.168.1.Y" address).

   If the LED indicators are not responding as they should, and you
can't communicate with the router, then I'd worry about the hardware (AC
adapter, router itself).

Message 2 of 6
wcalifas831
Prodigy

Re: Power (& Internet LED) - Solid Amber

your router is a R4500 correct? If it is that model it is known that power surges and power outages seem to affect those router's firmware. You can fix that by uploading back the firmware using the tftp method.

 

Message 3 of 6
wimS
Aspirant

Re: Power (& Internet LED) - Solid Amber

I tried to upgrade the firmware with tftp2, but using 192.168.1.1 or 192.168.0.1 does not work. The power LED stays solid amber, and in the tftp2 the progress bar does not fill. I'm afraid I've to buy a new router. Thanks for your advise!

 

Message 4 of 6
antinode
Guru

Re: Power (& Internet LED) - Solid Amber

> I tried to upgrade the firmware with tftp2, but using 192.168.1.1 or
> 192.168.0.1 does not work.

   "tried to upgrade the firmware with tftp2" omits many details of a
multi-step procedure.  Unless you're changing your computer's IP address
between "using 192.168.1.1" and "or 192.168.0.1", then you can expect
some failures.  According to the R4500 User Manual, "192.168.1.1" is its
default address.  See also:

      https://community.netgear.com/t5/x/x/m-p/1533866#M87578

   One advantage of the command-line TFTP programs is that you're more
likely to get a useful error message from them.  But, again, if the
router does not respond to "ping", then there's little hope for TFTP.

Message 5 of 6
wimS
Aspirant

Re: Power (& Internet LED) - Solid Amber

Since I was not able to get it working, I went back to the shop, which concluded that the device was broken. So I bought another one.

 

Thanks for your kind support.

 

-wim

 

Message 6 of 6
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