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Orbi WiFi 7 RBE973
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R6400 Router Intermittent Internet Issues

rajik84
Aspirant

R6400 Router Intermittent Internet Issues

Hi All,

 

Got Netgear R6400 and using behind the ISP provided Modem/Router although i have switched off the Wifi Functionality from the ISP Provided router. While normally connected sometime i am not able to access the INternet while Wifi been shown Connected.

 

Also not able to ping the IP address of the ISP Provided Router during the issue, once it came back after Reboot while other occasions it just resolve after couple of minutes. Router shows new Firmware is available but I am not sure if it can really fix the issue or can worsen the situation. While i have connected NAS (QNAP) with it and it gives very stable and better speed thn my old ASUS DSL68U.

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 5

Accepted Solutions
Retired_Member
Not applicable

Re: R6400 Router Intermittent Internet Issues

The ISP modem /router should be placed in bridge mode OR change the r6400 to AP Mode

 

Page 128

http://www.downloads.netgear.com/files/GDC/R6400/R6400_UM_07Aug2015.pdf

View solution in original post

Message 2 of 5

All Replies
Retired_Member
Not applicable

Re: R6400 Router Intermittent Internet Issues

The ISP modem /router should be placed in bridge mode OR change the r6400 to AP Mode

 

Page 128

http://www.downloads.netgear.com/files/GDC/R6400/R6400_UM_07Aug2015.pdf

Message 2 of 5
rajik84
Aspirant

Re: R6400 Router Intermittent Internet Issues

Hi, Thanks for reply.

I have connected with Netgear R6400 one NAS (QNAP) will it have effect if i change it to AP only mode?


@searay wrote:

The ISP modem /router should be placed in bridge mode OR change the r6400 to AP Mode

 

Page 128

http://www.downloads.netgear.com/files/GDC/R6400/R6400_UM_07Aug2015.pdf


 

Message 3 of 5
Retired_Member
Not applicable

Re: R6400 Router Intermittent Internet Issues

If set to DHCP it should be fine.....It will require a reboot......If using any remote access app or Qcloud you'll need check all those apps.

 

I use a QNAP TS470 Pro 16TB

Message 4 of 5
rajik84
Aspirant

Re: R6400 Router Intermittent Internet Issues


@searay wrote:

If set to DHCP it should be fine.....It will require a reboot......If using any remote access app or Qcloud you'll need check all those apps.

 

I use a QNAP TS470 Pro 16TB


Hi,

 

I have changed it to wireless AP Mode, while one thing i have observed is now the copying speed to NAS is bit unstable as shuffle b/w 19Mb/s to 38 Mb/s before it was like 35-38Mb/s stable for few GB transfer of files. For Internet i need to test it bit more.

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