× Attn: Nighthawk Pro Gaming members, we have recently released firmware to address a critical security vulnerability. For more information click here. .
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Refurbished Router Locked

AlphaFoxtrot0
Follower

Refurbished Router Locked

Hey there,
I purchased a refurbished R6080 a couple months ago from Amazon, but it seems to still be password protected by the previous user. My free technical support has expired, and I'm not sure how I can get access to configure settings without logging in. Obviously I don't know the answers to the security questions, and am unable to register the product to my Netgear account because it is still tied to the previous owner. I've already tried resetting it, but that didn't seem to remove any of the previous owner's security. Any suggestions?

Message 1 of 3
FURRYe38
Guru

Re: Refurbished Router Locked

Press the reset button in back of the router for 10 seconds then release. Setup from scratch with a wired PC and web browser.

Message 2 of 3

Re: Refurbished Router Locked


@AlphaFoxtrot0 wrote:


I purchased a refurbished R6080 a couple months ago from Amazon...


How fast is your Internet service? You are wasting money of it is anything faster than 100 Mbps. That router can't handle it.

 

According to Netgear's manual for this device, not always the most reliable source of information, the LAN and WAN ports support only 10BASE-T or 100BASE-TX. That makes it slower than many newer internet services and most modern network hardware. This may not matter to you, but be warned that it will hobble you if you ever sign up for faster Internet.

It also slows down whatever is going on in your local network. Newer devices support at least 1000BASE-TX.


.... it seems to still be password protected by the previous user.


How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support


Manuals are always a good place to start.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

You may have done that already. I can't tell from your message.

I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.

 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1644 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series