× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Ring Door 3 and Netgear AC1750 C6300

NanAkk
Aspirant

Ring Door 3 and Netgear AC1750 C6300

I have recently purchased a Ring Video Doorbell 3, and I am trying to connect it to my Netgear AC1750 C6300. This version of the doorbell has connectivity at 2.4 ghz and 5.0 ghz. I have tried connecting it to both and it is still not working, I have rebooted my router and also checked my internet speed. All are working in optimal condition and yet I have been struggling with this Ring Doorbell for longer than my liking. I have spoken to Ring technical support several times and they have not been of any help, I have also been told to decrease the firewall as some devices may not connect due to the high security. I have disabled my SIP ALG as suggested in a post on this forum, I have attempted to form a guest connection so that the security issue would not be a problem, I have manually put in the MAC address of the device in an attempt to connect the doorbell to our wifi and nothing has worked. Has anybody faced any problems in connecting this specific router to this doorbell. Please help. 

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 1 of 2
NanAkk
Aspirant

Re: Ring Door 3 and Netgear AC1750 C6300

Also tried contacting Netgear for support which was incredibly futile.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 817 views
  • 0 kudos
  • 1 in conversation
Announcements

Orbi 770 Series