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Re: Router Password Recovery?
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I have been trying to log in to my router unsuccessfully. The "admin" and "password" do not work, so when I try to go through the steps for password recovery, I get prompted to answer my two security questions. Here is where I have a huge problem. The questions are: 1)What is your oldest sister's name? and 2) What is your younger sister's name?
I don't have sisters and therefore would never have set these security questions. I am wondering if my account has been compromised somehow or crossed with another? In any event, I am stuck at getting logged in to the router and wondered if anyone had any suggestions? Thanks!
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Hi @liz1970,
You can try resetting your router back to factory defaults. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
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Hi @liz1970,
You can try resetting your router back to factory defaults. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
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