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I have just moved and am trying to set up my old router in a new apartment. After much gnashing of teeth, I finally got the wired connection working, but I cannot seem to enable the wirelss radio. If I press the wirless button on the back of the router, the blue wirless light turns on, but the NETGEAR network does not show up under available connections. If I log in to routerlogin.net, even if the blue light is on, it says the wireless is turned off. The "enable wireless router radio" box is not checked. However, when I check it and click "Apply", after the "please wait a moment" notice goes away, it is STILL unchecked.
According to Router Login, I am running firmware V1.0.0.30. (I tried to update it earlier when I was unable to get the power lamp to be anything but amber, and presumably it updated because the power light finally turned green and I was able to connect, but I can't be entirely sure since it also said it failed to upgrade the first time.) Oddly enough, Router Login says "a new firmware upgrade is available" but if I try to update it, it then says that the file is the wrong version and to please get the correct version.
I have tried the factory reset button as well as turning everything off and on, and pressing the wireless button off and on several times. While I am not completely computer illeterate, this is all very out of my depth. Any help would be much appreciated. If there is any other relevant information I should gather, please let me know. Thank you very much.
Oops. I don't think I made it very clear about the firmware upgrade bit. I tried (and I think succeeded) in updating it manually by plugging my computer directly into the modem and downloading it from the netgear site and then using the tftp2 program.
I have the same problem. I wish I never bought 3 of these. I always thought Netgear was the best. The regular router part works great but the Wi-Fi is definately an issue. You would think that when the blue Wi-Fi light is on, AND it shows that it is enabled, it would work NOPE. I have tried everything.I tried the Genie on the computer plugged into the router AND the phone App. Nothing seems to make it work. When I tried to use the third router I bought, and it still did not work,I was a little upset. Brand new. Right out of the box. No Wi-Fi. I read all the documentation AGAIN. Still no luck. The support system is not very good either. I'm sure you figured that out by now. It sucks when my Wi-Fi hotspot on my phone works better than an $80 router. I'm very dissapointed in you Netgear.
Buy a router that does not say NETGEAR. Problem solved. They know about these problems and do nothing about it because they already got your money. Very dissappointed in you Netgear.
