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WiFi issues with Netgear Router

HazelGrace
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WiFi issues with Netgear Router

Ive been using this netgear router (the AC1900 model C7000v2) for a long time an it has been working fine. However, today the downstream light is blinking, and the upstream and internet lights are completely out. However, my phone can connect to the WiFi, but it does not connect to the internet. I am using spectrum by the way. Is this a problem on my end or a problem with Spectrum?

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antinode
Guru

Re: WiFi issues with Netgear Router

> [...] my phone can connect to the WiFi, [...]

 

   So, not a "WiFi issue", then.

 

> [...] Is this a problem on my end or a problem with Spectrum?

 

   Most likely.

 

      https://community.netgear.com/t5/x/bd-p/home-cable-modems-routers

 

      https://community.netgear.com/t5/x/x/td-p/1530376

 

   And/or:

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for the
LED descriptions and "Troubleshoot".

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