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joejoe5's avatar
joejoe5
Guide
May 06, 2019
Solved

GS108Tv3 cannot use local login with internet access

I just purchased a few GS108Tv3 switches and am not liking this web connected stuff. The new v3 has some features that are helpful to me over the v2 but in trying to set it up I discovered you cannot use a local account if the switch is connected to the internet; you're forced to login only.

 

Is there any way around this and if not, how can I submit a feature request? I not very pleased having the switch phone home to netgear and having to setup an account just to access the switch once my initial configuration is done (which was done offline).

22 Replies

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  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Hm, to new - no experience here with these new GS108Tv3, GS110TPv3 - but plenty of Smart Managed Cloud (Insight) switches (GCxxx) deployed in the field.

    Unless they derived from the basic design of the Smart Managed Cloud (Insight) Switches, there is a local-only web browser-based management GUI, with a local configuration - and no could link at all. Even in the cloud config, there is an admin password pushed - which does allow the local login, no cloud login or the like required.

     

    By rule of thumb, just plug the systems to a network with a DHCP server [or for the sake of it without DHCP try just one, they listen on the default 192.168.0.239/24], open a browser session to the assigned IP address, and configure the switch - that's probably not what the installation guide says, which is fully App and cloud oriented.

     

    As long as you don't enable the Insight management mode (being by using the Insight App [or Insight Pro]) or change the management mode on the switch, I would expect these behave like any other "normal" Web managed Netgear Smart Managed Pro [or Plus] switch.

    The GS108Tv3 and GS110TPv3 Data Sheet does clearly show "Local-only web browser-based management GUI".

    • joejoe5's avatar
      joejoe5
      Guide

      I configured the switch initially with no internet access and changed the password. The unit it set to local authentication (not the cloud one). As soon as it's connected to a network with internet access, i'm forced to create a netgear account and can't login locally anymore. If I use my netgear account, i can see the device is still set to local but there doesn't seem to be a way to login.

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        joejoe5 wrote:

        As soon as it's connected to a network with internet access, i'm forced to create a netgear account ...


        That's more for the registration I _hope_.

         


        joejoe5 wrote:

        ...and can't login locally anymore. If I use my netgear account, i can see the device is still set to local but there doesn't seem to be a way to login.


        No simple password prompt like this?

         

         

        If not, they will make a lot of customers unhappy.... IphieChen YeZ  Christian_R

         

         

    • YeZ's avatar
      YeZ
      NETGEAR Expert

      joejoe5 Thank you for the feedback, we heard you. We will be working on improving this flow so no more NETGEAR account log in is required after the very first time you create the account and register the product with NETGEAR. The purpose of this flow is to make sure users register the products properly so in case of critical time like security issue/resolution communication we can reach to you. We understand the inconvenience this has brought to you. 

      • YeZ  I don't even want to register the switch and associated it with an account. I just want to use it the same way as a v2 switch without all this online/registration nonsense.

  • i just installed a new gs108tv3. the firmware is the latest (initial). This problem still exists two months after it was first noted in this topic. Does anyone at Netgear have a ETA for a fix? As noted before, it is really hard to understand how this login change ever got into the field in the first place; and why it is taking to long to fix. 

    • SimonCanine's avatar
      SimonCanine
      Guide

      I'm done buying Netgear until they fix this abomination of a feature.   

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      proj964 wrote:

      i just installed a new gs108tv3. the firmware is the latest (initial). This problem still exists two months after it was first noted in this topic. Does anyone at Netgear have a ETA for a fix? As noted before, it is really hard to understand how this login change ever got into the field in the first place; and why it is taking to long to fix. 


      YeZ please.

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