A6210 NEEDS UPDATE! PLEASE STOP IGNORING THIS NETGEAR!

[Bricemb96]

Regarding A6210 - AC1200 High Gain WiFi USB Adapter — 802.11ac Dual Band USB 3.0

Windows 11.

A6210 Software Version 1.0.0.39

I have been sent here by support to post this because they refuse to do anything, even though i see there is MANY post regarding this issue already and NetGear hasn't done anything about it. Yet as the support representative says that managers always read this and take action. i have seen no action taken with all the post regarding same situation.

The last release which Crashes completely is from 2018 and nothing has been done about it.

There is even an open known issue with the latest release that NetGear even admits to... still nothing!

No Windows 11 support still. 

No help still. 

AC1200 USB 3.0 WiFi Adapter (A6210) 

[plemans · Accepted solution]

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@Bricemb96 wrote:

Yeah the representative was rude the entire time, and clearly lied just being lazy and careless. 

All this together changes the way i see Netgear completely.----Not sure if you talked to netgear as their support is only free for the first 90 days. After that, its paid support. Most of the consumer networking gear uses this model as its expensive to run support and most people try to use it as their own IT department (not saying you were. Just explaining why they've switched to this model)

So there is no manager that actively reads these as thought, and mods are rare that have no ability to escalate the issue either.----There's mods on here but they tend to be more active on the more expensive devices (like orbi or readynas forums)

What did you mean by highlighting the issue you just meen posting it here right?---It does help to have on here because the more posts they see about the same issue, the more likely they are to consider it a systemic issue and looks for updates versus thinking its just a single persons issue. 

@netgear is crap. Got it.----Didn't say that. Just explaining the current consumer gear issues you'll find for most companies. 

Thanks for the reply though i do appreciate it! @plemans 

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There's a few posts on the forum that might help that have had similar issues. 

https://kb.netgear.com/23352/A6200-A6210-WNDA3100v2-wireless-adapter-intermittently-disconnects

Re: A6210 keeps disconnecting - NETGEAR Communities

SOLVED: Constant Disconnection of Netgear A6210 Ad... - NETGEAR Communities

[plemans]

I think support was leading your poorly or wanting to get you off the phone. 

While there are some mod's on here, they don't have much pull and aren't that active on here. 

So while it helps to highlight issues, not a whole lot happens. 

There's a few posts about disabling some of the built in windows management features that can cause conflicts. 

[Bricemb96]

Yeah the representative was rude the entire time, and clearly lied just being lazy and careless. 

All this together changes the way i see Netgear completely.

So there is no manager that actively reads these as thought, and mods are rare that have no ability to escalate the issue either.

What did you mean by highlighting the issue you just meen posting it here right?

@netgear is crap. Got it.

Thanks for the reply though i do appreciate it! @plemans 

[plemans · Accepted solution]

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@Bricemb96 wrote:

Yeah the representative was rude the entire time, and clearly lied just being lazy and careless. 

All this together changes the way i see Netgear completely.----Not sure if you talked to netgear as their support is only free for the first 90 days. After that, its paid support. Most of the consumer networking gear uses this model as its expensive to run support and most people try to use it as their own IT department (not saying you were. Just explaining why they've switched to this model)

So there is no manager that actively reads these as thought, and mods are rare that have no ability to escalate the issue either.----There's mods on here but they tend to be more active on the more expensive devices (like orbi or readynas forums)

What did you mean by highlighting the issue you just meen posting it here right?---It does help to have on here because the more posts they see about the same issue, the more likely they are to consider it a systemic issue and looks for updates versus thinking its just a single persons issue. 

@netgear is crap. Got it.----Didn't say that. Just explaining the current consumer gear issues you'll find for most companies. 

Thanks for the reply though i do appreciate it! @plemans 

---

There's a few posts on the forum that might help that have had similar issues. 

https://kb.netgear.com/23352/A6200-A6210-WNDA3100v2-wireless-adapter-intermittently-disconnects

Re: A6210 keeps disconnecting - NETGEAR Communities

SOLVED: Constant Disconnection of Netgear A6210 Ad... - NETGEAR Communities

[Bricemb96]

Now your saying your not sure if I talked to Netgear support? who do you think I was talking to? Don’t be foolish man.
OBVIOUSLY I wouldn’t be on here posting about it had I spoke to Burger King about it…
Netgear support directly through their site fool.

Yes I bought I new from BestBuy so yes I still had the 90 day support.
Don’t jump to things knowing nothing of the situation.

Yes Netgear is horrible, very well known.

A question for now is who accepted this and a resolution lmao likely a Netgear MOD lmfao.
Sheesh people

[michaelkenward]

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@Bricemb96 wrote:
Now your saying your not sure if I talked to Netgear support? who do you think I was talking to? Don’t be foolish man.
OBVIOUSLY I wouldn’t be on here posting about it had I spoke to Burger King about it…
Netgear support directly through their site fool.

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There is no need to be abusive, especially to unpaid volunteers. As you suggested, rude support people are a nightmare. But so are rude customers.

A bit of background might help.

That was a legitimate question. Too often people turn up here after doing a web search for "Netgear support". They get sucked into scam sites that have nothing to do with Netgear.They just want your money.

People have lost money and have had their networks compromised  by these crooks. That is why people like @plemans try to warn anyone who might have hit these scammers. When we spot them, we also try to let Netgear know so that it can unleash its lawyers on them.