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Backup errors due to the use of diacritics in filename?

gazzpacho
Aspirant

Backup errors due to the use of diacritics in filename?

Hi,

I'm backing up a few shares from my Readyshare NV+ to a usb disk which is attached to my router. The backup job generates some fifty error messages that look like the following:

cp: cannot create directory '/job_002//Docs/Michael/Foto´s': Input/output error './Michael/Malaag/files/Tips diëtiste.doc' -> '/job_002//Documenten/./Michael/Malaag/files/Tips diëtiste.doc'
cp: cannot create regular file '/job_002//Michael/Malaag/files/Tips diëtiste.doc': Permission denied './Michael/Malaag/files/Tips diëtiste.doc' -> '/job_002//Documenten/Michael/Malaag/files/Tips diëtiste.doc'


The silimarity in all the error messages is the fact that the filename has a strange character in it. The actual filename in the example above is 'Tips diëtiste.doc'. All filenames that generate errors have a á, à, ä, ë or another diacritic. It seems the backup routine has problems with these, because it translates the 'ë' into 'ë'?

Does anyone have a clue on this?

Best regards,

Josh
Message 1 of 5
gazzpacho
Aspirant

Re: Backup errors due to the use of diacritics in filename?

It's definately a diacritics issue: I made a new share and put 2 files in it: justafilename.txt and jüstafílenäme.txt. The first one back-upped perfectly with Frontview, the second one gave the permission error.
There must be other users with the same problem, I guess?

Best regards,
Josh
Message 2 of 5
sphardy1
Apprentice

Backup errors due to the use of diacritics in filename?

How is the backup disk formatted? I'm guessing fat32 which can cause issues due to character set limitations

Try ext3 - I have similarly named files and no such issues with ext3 formatted USB drives
Message 3 of 5
gazzpacho
Aspirant

Re: Backup errors due to the use of diacritics in filename?

Hi Sphardy,

Thanks for the info. It's a NTFS drive, so that should not be a problem.
I went the easy way and used a diacritics removal tool to alter all problematic filenames. Works like charm now.

Best regards,
Josh
Message 4 of 5
lightsabre
Guide

Re: Backup errors due to the use of diacritics in filename?

This error happens with other 'special' characters as well. Today I had a filename with an em dash. FrontView Backup does not like these, and hasn't for some time (a previous update worked fine; seemed to break in 4.1.7).
Message 5 of 5
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