Backup of home directories from RN214 to eSATA "success" but no files cpoied

[A_Hjulstad]

I am trying to backup from the home directories on the unit. The job starts (triggered manually), and reports success, but no files are actually copied

Log output:

Backup Job Name: hjemme
Backup Job Type: Full
Protocol: local
Backup Source: [home:*]/
Backup Destination: [eSATA Back]/
Backup Start Time: Sat Jan 28 2017 14:36:29
Backup Finish Time: Sat Jan 28 2017 14:36:29
Backup Status: Success

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I similar job, copying from a specific share works fine. 

I am running firmware 6.6.1

[JennC]

Hi A_Hjulstad,

Are these home folders from local users or ReadyCloud users?

Can you check please if backing up shared folder gets the same results?

Welcome to the community!

Regards,

[FramerV]

Hi A_Hjulstad,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

[A_Hjulstad]

The users are local. Backup of regular shared folders works flawlessly. As I also have issues with the Amazon Drive backup, it looks like the best solution is to avoid using the home directories. 

[JennC]

Hello A_Hjulstad,

Did you enter the username and password of the owner of the share when you set up the Backup Job?

Regards,

[FramerV]

Hi A_Hjulstad,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,