Hi, Has anyone experienced issues when backing up from a remote FTP server to the ReadyNAS using the ReadyNAS backup page? Basically, if one of the files is over 1GB, the file fails to download and the backup job stops after downloading 1GB and also the backup job is marked as "Success" even though in the log it says failed? I have experienced this with 2 different FTP servers. Thanks

Hello realtek1, For the meantime, can you please try setting up FTP backup job for local share of the NAS as source and another share as destination? Regards,

Hi, Yes I did try this before and just tried it again and it does seem to work fine when using the ReadyNAS as an FTP server and then backing up into another folder. I'm really not sure what could be causing this issue. To rule out a timeout issue I decreased my router bandwidth to a rediculasly slow amount so it took a very long time but it carried on going until it hit 1GB for an hour or so.

Is there anyway I can troubleshoot this issue further? Any logs I can view apart from the ones through the GUI? Thanks

Hello realtek1, Is the FTP server connected to the same network where the NAS is? What's the model number of the NAS and its FW version? Regards,

Hi, No, I do not manage the FTP server - it is over the internet - standard FTP on port 21. I have read somewhere that some FTP servers require a key re-exchange at about 1GB and most clients try to reconnect - perhaps it could be something like that which is causing it. I have downloaded all the same files using Filezilla, then putting them on my own FTP server and it works. So looks like its FTP server specific perhaps. Its a ReadyNAS 516, OS 6.5. However, either way the job should be reported as Failed and not Success - because the log says failedThanks

Backup to ReadyNAS from FTP issue

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JennC
NETGEAR Employee Retired
Jun 07, 2016
Hello realtek1,

For the meantime, can you please try setting up FTP backup job for local share of the NAS as source and another share as destination?

Regards,
- realtek1
  Apprentice
  Jun 07, 2016
  Hi,
  
  Yes I did try this before and just tried it again and it does seem to work fine when using the ReadyNAS as an FTP server and then backing up into another folder.
  
  I'm really not sure what could be causing this issue.
  
  To rule out a timeout issue I decreased my router bandwidth to a rediculasly slow amount so it took a very long time but it carried on going until it hit 1GB for an hour or so.
  - realtek1
    Apprentice
    Jun 09, 2016
    Is there anyway I can troubleshoot this issue further? Any logs I can view apart from the ones through the GUI?
    
    Thanks
realtek1
Apprentice
Jun 09, 2016
At least we have the error now. The command line is actually a frontview command so being run inside a script and you just specify the backup job id to run.

FileZilla does not re-establish a connection from what I can see at that same point.

Perhaps one of the two uses different connection settings.
- StephenB
  Guru - Experienced User
  Jun 09, 2016
  Are you running curl 7.43.0 (enter curl --version to see)
  
  My RN202 has this:
  
  root@RN202:~# curl --version
  curl 7.43.0 (arm-unknown-linux-gnueabi) libcurl/7.43.0 OpenSSL/1.0.1t zlib/1.2.8 libidn/1.25 libssh2/1.4.2
  
  Curl 7.43.0 is a bit old (2015 July), but openSSL is current.
  - realtek1
    Apprentice
    Jun 09, 2016
    Yes Stephen curl 7.43.0
    
    Thanks

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Backup to ReadyNAS from FTP issue

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