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Orbi WiFi 7 RBE973
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Booting failure

bartson
Aspirant

Booting failure

when the NV+ was turned on and booting, the powercord was pulled.
If I now start it up it shows led 1 and 3 and the Fan blows like crazy.
and the displays light is out and shows blocks.
when i reset, the leds blink at 5sec, 20, and 30 i think and than leds 2 and 4 come on.
I tried a USB recovery but the usb blinks 1 time and does nothing.
And the TFTP boot recovery didn't work either.
The computer gets a IP adress but i can't reach it.
I am out of ideas.
Hope someone has any other ideas.

Thx
Message 1 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: Booting failure

When did you purchase this NV+?
Message 2 of 13
bartson
Aspirant

Re: Booting failure

I have the NV+ for a week now.
I didn't purchased it, i got it from my work.
it has only been used for one time.
Message 3 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: Booting failure

Well when did your work purchase it?

For an issue like this you should contact support. The warranty isn't transferrable, I believe.
Message 4 of 13
bartson
Aspirant

Re: Booting failure

oke thx
how do I contact support.
Message 5 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: Booting failure

Message 6 of 13
bartson
Aspirant

Re: Booting failure

support couldn't help, because i have no purchase invoice.
does anyone else have any ideas.
Message 7 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: Booting failure

Does the boot menu work?: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu

i.e. if you press and hold the power button do you see different options appear on the LCD every 5 seconds?
Message 8 of 13
bartson
Aspirant

Re: Booting failure

No the boot menu doesn't work.
If I press and hold down the power button the leds 1 and 3 turn on immediately.
The LCD stays dark, but it shows a string of blocks if you look close.
And when i reset, the leds blink at 5sec, 20, and 30 i think and than leds 2 and 4 come on.
Message 9 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: Booting failure

Have you checked to make sure that the memory is properly seated?
Message 10 of 13
bartson
Aspirant

Re: Booting failure

yes i did, i even changed it.
Message 11 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: Booting failure

Sounds lie you should write-off this unit and move on
Message 12 of 13
bartson
Aspirant

Re: Booting failure

i'm afraid also, thanks for everything.
Message 13 of 13
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