NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't Disable "Active Snapshot" When Trying to Expand Volume on ReadyNas Ultra 2
I currently have two 2-TB drives installed in my ReadyNas Ultra 2 Plus. Volumes are set to RAID Level X-RAID2.
I am almost out of space so I decided to upgrade using 2 6-TB Seagate Ironwolf drives. Per instructions, I replaced one drive first and let the synch operation complete. Then, I replaced the second drive and let the synch operation complete.
Where I run into trouble is the attempt to expand the volume. I receive the following log message:
Found free space to expand the volume onto, but expansion cannot occur with an active snapshot. Please disable the snapshot at your convenience, then either reboot the system or reinsert the drive to begin expansion.
Unfortunately, I can't find the active snapshot in order to disable it. There is no mention anywhere of snapshots and how to disable them in the Frontview dialog.
Any ideas?
I'm running RAIDiator 4.2.31
Thanks!
9 Replies
Replies have been turned off for this discussion
Did you try rebooting the NAS?
StephenB wrote:Did you try rebooting the NAS?
Thanks for the quick response.
Yes, I tried rebooting several times with the same result.
Bubba-Ho-Tep wrote:
StephenB wrote:
Did you try rebooting the NAS?
Yes, I tried rebooting several times with the same result.
There's a post here that should help: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Expansion-Problem/td-p/838303
If you want to try this, you will need to install "enable root ssh access" from here: https://kb.netgear.com/24551/ReadyNAS-Add-ons-for-RAIDiator-4-2-x86
Then log in with ssh as root, using the NAS admin password.
Would this work barring the ssh route?
Since I haven't wiped the old 2TB drives, could I put them back in the ReadyNAS, perform a factory reset, and then put the 6TB drives back in or is that phantom snapshot locked onto the drive itself?
The snapshot is on the disks (and was propagated to the new drives). So that won't help.
One alternative is to back up the data, do a factory reset, rebuild the NAS, and restore the files. If you do go this route, you should consider converting the NAS to run OS-6 while you are at it.
StephenB wrote:The snapshot is on the disks (and was propagated to the new drives). So that won't help.
One alternative is to back up the data, do a factory reset, rebuild the NAS, and restore the files. If you do go this route, you should consider converting the NAS to run OS-6 while you are at it.
I think this is the route I'll take. Does the Ultra 2 Plus do well with OS-6?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
