Cannot Read Hard Disks Health Data

[cpu8088]

I have both 312 and 2120 using 6.2.3 firmware

going into "performance" and placed cursor over the green dots the drop down tab could not show the full details of the hard disk. all the time it has been truncated showing 2 parameters.

is this the same for u?

[RX]

Have you tried to log-out/login to the web-GUI of both your NAS?
Have you tried using other browsers like Firefox or Safari?
Have you tried rebooting both of your NAS?

[RX]

Just an update, we have an RN316 that was reverted back to v6.2.2 and the disk health status shows fine when I go to System > Performance then point the cursor to the green dots of each drive. Currently, I have just finished updating it again to v6.2.3. I went to System > Performance then point the cursor to the green dots of each drive and still it shows the disk health status just fine. By the way, I am using Chrome to access the web-GUI of our RN316.

Can you post a screen shot of what it shows on your end.

[cpu8088]

am using firefox 37

the health data showing "ata error count" and "reallocated sector" only

there are other parameters which the next one i could only read half.

may be it is windows font size

[StephenB]

You can scroll if you have a mouse with a middle button. Not as well designed as it should be IMO.

The other option is to download the logs - full SMART stats are found in there.

[cpu8088]

thanks stephenb

i can view those hard disk smart thru phpsysinfo