I'm trying to do a factory reset for my ReadyNAS ULtra 6 that is being repurposed. It currently has no drives in it and I've followed the instructions in the manual to access the boot menu, namely:
Power it down
Hold reset button
Power it on while continuing to hold the reset button until the boot menu appears
I do this, but it boots normally. I get the ReadyNAS screen, Get "Booting...," then an error about missing disks. Even when there were disks in the unit, I couldn't access the boot menu. Am I missing something?
You need working disks installed to do a factory reset. If you only have blank unformatted disks (with no partitions on them) installed a factory default will take place automatically.
Note that all the configuration information is on the drives. So if the repurposed NAS is going to a new owner (diskless), there is no need for you to do a reset.
Note that all the configuration information is on the drives. So if the repurposed NAS is going to a new owner (diskless), there is no need for you to do a reset.
I sort of figured this, so I tried booting with a new drive in bay one and get an error that it cannot mount the RAID volume (the new disk was not in a NAS prior). I'll trying pulling it out and making sure there are no partitions on it.
Managed to get the NAS to boot and as the BIOS was out of date I updated the BIOS. Still the boot menu doesn't work so maybe the reset button is faulty.
The Ultra 6 does have a 3 year warranty so if it is still under warranty you could contact NetGear support about getting an RMA if you want.
