Hi there, I have done a few searches but can't find what I am after so please excuse me if it has been covered. I Cant access my backup folder list when attempting to create a backup job in frontview. I was wondering if someone could please assist me so that I can fix this? I have the latest firmware installed & wanted to access a backup folder location on a USB drive. I can't seem to access any drop down folders on my NAS or USB devices.
When I try to access the drive, I click on the browse button & a window pops up but the list is empty. I have reset the firmware but it seems to have reset the logon password but not the permissions which is something that I would have liked it to have done.
My browser has no javascript errors on the page. The files and folders in the folder do not contain non-alphanumeric names to the best of my knowledge. I have had the list populate previously with no problems. Is there a way I can reset all permissions so that it will work? I did reinstall the firmware but it only reset my password from what I can see. I am also getting errors when trying to modify a file on the NAS where it is locked & I can't change it from my Mac. If I copy the file to my Mac I can change it then transfer it back. Any solutions would be appreciated.
I'm having the same issue in IE and Firefox. When attempting to browse the backup share from the "add new backup job" tab, the window hangs on the backup folder with no subfolders visable.
I created 3 folders in the backup folder using the "add new backup job" tab. Those folders appear in a windows mapped drive as a string of non-standard characters. I can create new folders from the same windows mapped drive that appear correct (lowercase readable names).
Try creating a new share, adding a few simple directories to it, and browsing it in the create/edit backup page just as a sanity check. If that works, then it's likely to be share-specific.
