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How to set up my networks to access my NAS with ReadyCloud

warren18
Aspirant

How to set up my networks to access my NAS with ReadyCloud

I recently moved over to Europe and plugged my stuff back in but now I can't access my NAS with Readycloud.

Prior to the move, I had my ReadyNAS connected to my Spectrum Cable modem and my Orbi router connected to the Cable modem.  I had no issue accessing the NAS from elsewhere via ReadyNAS, or through my home network connected to my Orbi.

 

Now I am not able to have my NAS near the cable modem, so it is connected to my router.  I can access it from my home network on the orbi router, but I cannot access it with ReadyCloud.

 

My cable modem is 192.168.0.1 (subnet 255.255.255.0) and my orbi router is connected via static IP at 192.168.0.2.  My Orbi Router LAN is set to 192.168.200.2 and up, and the ReadyNAS has a static IP of 192.168.0.152

 

Thanks in Advance

Model: RBR50|Orbi AC3000 Tri-band WiFi Router, RN31400|ReadyNAS 300 Series 4- Bay (Diskless)
Message 1 of 11
JohnCM_S
NETGEAR Employee Retired

Re: How to set up my networks to access my NAS with ReadyCloud

Hi warren18,

 

May I know the model number of your ReadyNAS?

 

You may check first the Internet and Service status of the NAS. You can do that by logging in to the local admin page of the NAS then go to the Cloud tab. Both the Internet and Service should have a green check on them On the same tab, you can also check there if the ReadyCLOUD service is enabled or not.

 

Regards,

Message 2 of 11
warren18
Aspirant

Re: How to set up my networks to access my NAS with ReadyCloud


@JohnCM_S wrote:

Hi warren18,

 

May I know the model number of your ReadyNAS?

 

You may check first the Internet and Service status of the NAS. You can do that by logging in to the local admin page of the NAS then go to the Cloud tab. Both the Internet and Service should have a green check on them On the same tab, you can also check there if the ReadyCLOUD service is enabled or not.

 

Regards,


Thanks for the quick reply

 

My model number is a RN31400  Firmware 6.10.3

 

Under the cloud tab it says internet not available.  The ReadyCloud service is on/Green

Message 3 of 11
JohnCM_S
NETGEAR Employee Retired

Re: How to set up my networks to access my NAS with ReadyCloud

Hi warren18,

 

Your NAS is not connected to the Internet which is the reason it is not able to connect to ReadyCLOUD. I just noticed that your Orbi router (192.168.200.2) and the NAS (192.168.0.152) are not on the same subnet. You may try changing the IP address of your NAS on the same subnet with your Orbi router. You may use the IP address of 192.168.200.152 and change the default gateway to 192.168.200.2.

 

It will also be better to just set the NAS to obtain an IP address automatically from the router, then just reserve the obtained IP address on the router.

 

Regards,

Message 4 of 11
Sandshark
Sensei

Re: How to set up my networks to access my NAS with ReadyCloud

You have a double-NAT situation, which is not the way you should set it up.  Sometimes is kinda works, but it's not the best way to do things.  All devices should be on the same subnet, with only the cable modem or the Orbi set to provide DHCP.

 

If you don't need anything other than the Orbi connected to the cable modem, then another option is to set the modem to pass-through mode and let the Orbi handle everything else.

Message 5 of 11
StephenB
Guru

Re: How to set up my networks to access my NAS with ReadyCloud


@Sandshark wrote:

You have a double-NAT situation, which is not the way you should set it up. 

It will work if set up correctly though. 

 

The issue here is that the NAS is connected to the Orbi, but is set to use a static IP address for the Spectrum.

 

An alternative to changing the addresses is to use address reservation in the Orbi, and DHCP in the NAS.  The spectrum gateway can also be set up that way.  

 


@Sandshark wrote:

then another option is to set the modem to pass-through mode and let the Orbi handle everything else.


This would be the ideal mode.  Or perhaps put the Orbi in AP mode.

Message 6 of 11
warren18
Aspirant

Re: How to set up my networks to access my NAS with ReadyCloud

@Sandshark wrote:

You have a double-NAT situation, which is not the way you should set it up.

 

@StephenB 

 

Sorry for the delay - work has kept me away from dealing with this.

 

Understood on the double-NAT.  Here is what I am trying to accomplish.

 

I am in Europe (The Spectrum is actually a Vodaphone Cable Modem now) - no idea how to set it up in pass-thru mode.  It doesn't allow me access to the same level of features that the Spectrum did in the US - which I did have set to pass-thru.

 

I have one router connected to the modem which is running DD-WRT and OpenVPN with ExpressVPN to provide a US IP so I can maintain my US Netflix, Prime, Hulu etc.

 

I have my orbi router connected to the modem which provides ALL my normal connectivity in the house (that dosn't require a US IP) - both WiFi and Ethernet through the satellites (the NAS for instance is connected to the Orbi network through ethernet and a satellite.

 

I guess what I'm asking is  - if I can't use pass-thru on the modem - how can I maintain two routers on the network (one for my OpenVPN; one for all my other connectivity)?

 

Can you give me some examples of IP gateways/subnets/modes I can use?

 

Thanks, to all of you that are helping out.

 

 

Message 7 of 11
schumaku
Guru

Re: How to set up my networks to access my NAS with ReadyCloud


@warren18 wrote:

I guess what I'm asking is  - if I can't use pass-thru on the modem - how can I maintain two routers on the network (one for my OpenVPN; one for all my other connectivity)?


Look, the "if" part can be done - most likely your ISP can change the cable device (modem/router combo) to pass-through mode, so you can connect _one_ router, using the one and only public IP (or a CGN - Carrier Grade NAT as most European providers are short of public IPv4 addresses) available. That's nothing different from Spectrum where you only get one public IP.

 

if you insist using your both routers as routers (one for plain internet LAN, one for the US OpenVPN and US-LAN), there is no other choice than keeping the cable device in router mode, operating an intermediate network, on any private lan subnet. The OpenVPN popularity does come from the fact that it's very NAT tolerant - specifically different from classic IPsec.

 

For ReadyCloud - this is a pure cloud system where the NAS does establish kind of a "tunnel" config to the ReadyCloud server. It does not matter if there is a public routeable IP on the cable Internet, if it's a CGN address, and if there are one or two more NAT routers in the data path at your site. As @StephenB already said: If the NAS network interface is configured to the network it's connected to - it will work, it will be able to rech the Internet, and ReadyCloud will work.

 


@warren18 wrote:

Can you give me some examples of IP gateways/subnets/modes I can use?

My cable modem is 192.168.0.1 (subnet 255.255.255.0) and my orbi router is connected via static IP at 192.168.0.2. My Orbi Router LAN is set to 192.168.200.2 and up, 


Everything is right up to here...

 


@warren18 wrote:

..., and the ReadyNAS has a static IP of 192.168.0.152

...except of this part! To work with your NAS on the Orbi router LAN, it's interface must be configured into the same subnet. Change this config e.g. to DHCP, and make a reservation so the Orni router DHCP will always assign the same LAN IP (including mask, subnet, default gateway, and DNS). 

To avoid any confusion, I would strongly suggest using a different subnet on the DD-WRT router serving the US-LAN.

This is it!

Message 8 of 11
StephenB
Guru

Re: How to set up my networks to access my NAS with ReadyCloud


@warren18 wrote:

 

I guess what I'm asking is  - if I can't use pass-thru on the modem - how can I maintain two routers on the network (one for my OpenVPN; one for all my other connectivity)?

 


The pass-thru question is the easiest to answer.  If you can't (or would rather not) use pass-thru, then you simply need to duplicate any forwarding rules.  For instance, if your DD-WRT router forwards port 54321 to a client device, then the spectrum router has to forward 54321 to the DD-WRT's "Wan" address. 

 

You also can't use uPNP to open ports in the firewall, as the uPNP requests won't reach the spectrum router.  While uPNP is convenient, it has security risks, so not being able to use it isn't a bad thing.

 

The subnets don't matter much, as long as they are all different (I agree with @schumaku - you don't want to use the same subnet range for the DD-WRT network and the Orbi Network).  I do have to double-NAT - my outer router is 192.168.1.x, and my Orbi is 10.0.x.x.  But I just as easily could have chosen 192.168.200.x for the Orbi.  You do need to stick with private network addresses - which are

  • 192.168.0.0 - 192.168.255.255 (65,536 IP addresses)
  • 172.16.0.0 - 172.31.255.255 (1,048,576 IP addresses)
  • 10.0.0.0 - 10.255.255.255 (16,777,216 IP addresses)

 

If pass-thru isn't an option, you might consider switching the Orbi to AP mode - though that depends on exactly what services are available in the spectrum router (and what Orbi features you use).  But it would take one router/subnet out of the equation.

 

The other part of this (which you didn't ask) is how you'd set this up with pass-thru.  The spectrum gateway would only provide one IP address in that mode, so you'd need to either put the DD-WRT router behind the Orbi, or you'd need to put the Orbi behind the DD-WRT router.  If the DD-WRT router is exclusively for ExpressVPN, then you'd need to put the DD-WRT behind the Orbi.

 

Given that you will need to double-NAT no matter how you do this, you could just leave the Spectrum router as it is.

 


@warren18 wrote:

Here is what I am trying to accomplish.

 

I am in Europe (The Spectrum is actually a Vodaphone Cable Modem now) - no idea how to set it up in pass-thru mode.  It doesn't allow me access to the same level of features that the Spectrum did in the US - which I did have set to pass-thru.

 

I have one router connected to the modem which is running DD-WRT and OpenVPN with ExpressVPN to provide a US IP so I can maintain my US Netflix, Prime, Hulu etc.

 

I have my orbi router connected to the modem which provides ALL my normal connectivity in the house (that dosn't require a US IP) - both WiFi and Ethernet through the satellites (the NAS for instance is connected to the Orbi network through ethernet and a satellite.

 


This bigger goal can get really messy.  What you ultimately want is for some connections to be always routed through the VPN, and the other connections to be not routed through the VPN. 

 

Some folks have attempted to set up domain-specific routing (for example, anything going to netflix.com goes through the ExpressVPN).  I've never tried that myself - based on stuff I've read, you can get it to "kind of work" if you set up your own local DNS server.  But it's not very robust, and it would be complicated to set up.

 

ExpressVPN has a concept of app-specific routing (where traffic from specific apps goes through the VPN, but other traffic doesn't).  But to use that, you'd need to install the ExpressVPN client on your devices (not in the router) - and I think it only is available for Windows and MacOS.

 

The simpler (and most reliable) way to do this - apparently what you are doing - is to have some devices always go through ExpressVPN, and other devices never go through ExpressVPN - depending on what router they are connected to.  If both routers have WiFi enabled, you can switch your WiFi devices between networks easily.  

 

If you want to use the NAS on both networks simultaneously, you can.  But you'd need to connect one ethernet port to each router to do that.  If you (for some reason) can't put the NAS and the Orbi router (or a satellite) near the DD-WRT router or run a second ethernet cable from the DD-WRT router to the NAS, then you could look into powerline networking.  The NAS will sometimes use the ExpressVPN network to reach the internet (and sometimes not). I don't think that will create any problems for you though.

 


@warren18 wrote:

My cable modem is 192.168.0.1 (subnet 255.255.255.0) and my orbi router is connected via static IP at 192.168.0.2.  My Orbi Router LAN is set to 192.168.200.2 and up, and the ReadyNAS has a static IP of 192.168.0.152

 


I agree with @schumaku's comment on this also.  Personally I think it's best practice not to use static (client-configured) IP addresses.  You are better off reserving IP addresses for your devices in your routers (and most routers do have that feature).  FWIW, I'd also reserve the Orbi's "wan" address (and the DD-WRT router's "wan" address) in the spectrum router.  Reserving IP addresses ensures that you won't totally lose connectivity when you shift your devices to another network, and also makes it easier to manage your addresses (since they are all managed by the router, instead of being scattered around).

 

But no matter how you configure the address, anything connected to the Orbi LAN needs to use the Orbi's subnet.

 

 

Message 9 of 11
warren18
Aspirant

Re: How to set up my networks to access my NAS with ReadyCloud

@StephenB @schumaku @Sandshark 

 

OK.  I think I'm up and running.

While my "spectrum"/vodafone router won't allow pass-thru - it will allow bridging but I need to have a vodafone account to access those settings - I'm working on that.  In the meantime:

 

I set the Orbi to AP mode and once the modem/router assigned IPs to everything on the Orbi Network, I reserved the Orbi WAN IP, the Orbi LAN IP, and the satellite IPs thru the modem Router.  I also reserved the NAS IP.

I can now access the NAS from the web-based ReadyCloud software, as well as from my windows file explorer, and through the web based admin interface.  That seems resolved.

 

As for the DD-WRT OpenVPN Router...  that proved more difficult.  I tried plugging it into the Orbi in router mode, tried running it off the modem router in AP mode, and various combinations but the VPN would not work.

Finally I just connected it to the Router modem, set it up as a gateway, and gave it a different subnet to assign IP from.  The modem router and Orbi run on 192.168.0.2-99, and the DD-WRT runs on 192.168.100.100-110.  The VPN now works.  I assume I'm still double-NAT but I can access my NAS, and my VPN works so that's two out of two.

 

Thanks for your patience and help guys.  Really appreciate it.  If you think I'm in for bad news with this setup, let me know.

 

Message 10 of 11
StephenB
Guru

Re: How to set up my networks to access my NAS with ReadyCloud

I'm glad you are up and running, and your current setup sounds correct to me.

Message 11 of 11
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