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Forum Discussion
Solved
License Key Activation Reset
Our ReadyNAS crashed and we had to replace all the drives and I was unable to export our license keys. Now we are trying to activate the camera licenses, but it keeps giving the error
License activated failed. Error code: 11.
I have done Google searches and looked through the Netgear forums. It seems this is a common problem and Netgear simply needs to allow our license keys to be activated again.
This forum post is exactly what is happening - https://community.netgear.com/t5/Current-NETGEAR-and-Partners/Readynas-Surveillance-License-Code-Will-Not-Activate/td-p/1344279
Can someone please reset our licenses so we can activate them again?
Hi AndrewTerpening,
The licenses has been reset already. You may now re-use the license keys.
Regards,
10 Replies
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Hi AndrewTerpening,
Welcome to the Community!
Can you please PM me the license key and serial number of the NAS?
Regards,
I have PM'd you the keys and serial number.
Hi AndrewTerpening,
I have submitted already a request for this. I will provide you an update once I get a feedback.
Regards,
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