I have a ReadyNAS 3138 and had 2 drives pulled in an ill advised attempt to stop a beeping noise. Turned out that the beeping came from a UPS, whole other story.
During the attempts I pulled two drives being assured by an advisor that it would not damage the volume. They were wrong. Logs about the event to follow.
Mar 05, 2025 06:53:33 PM System: ReadyNASOS background service started. Mar 05, 2025 06:21:13 PM System: Alert message failed to send. Mar 05, 2025 06:21:13 PM System: The system is shutting down. Feb 24, 2025 07:11:00 PM System: ReadyNASOS background service started. Feb 24, 2025 07:10:58 PM System: ReadyNASOS service or process was restarted. Feb 24, 2025 06:57:34 PM Disk: Disk Model:ST10000NM0016-1TT101 Serial:ZA2BSYCG was added to Channel 2 of the head unit. Feb 24, 2025 06:57:04 PM Volume: It is not recommended to mix different disk types. Current volume is using Unknown drives. Please replace the disk in channel 1 (Internal) to match the rest of the disks on volume data-0 for best performance. Feb 24, 2025 06:56:58 PM Disk: Disk Model:ST10000NM0016-1TT101 Serial:ZA2B5GQM was added to Channel 1 of the head unit. Feb 24, 2025 06:56:54 PM Volume: Volume data health changed from Degraded to Dead. Feb 24, 2025 06:56:50 PM Disk: Disk Model:ST10000NM0016-1TT101 Serial:ZA2BSYCG was removed from Channel 2 of the head unit. Feb 24, 2025 06:56:23 PM Volume: Volume data health changed from Redundant to Degraded. Feb 24, 2025 06:56:14 PM Disk: Disk Model:ST10000NM0016-1TT101 Serial:ZA2B5GQM was removed from Channel 1 of the head unit. Feb 24, 2025 08:54:16 AM System: Antivirus scanner definition file update failed due to download failure. Check your Internet connection. Feb 24, 2025 08:36:43 AM System: ReadyNASOS background service started. Feb 24, 2025 08:36:41 AM System: Alert message failed to send.
All this is to say I have a RAID 5 on here, was gifted by my employer and I'm just looking for a way to recover the volume without pulling the drives and using a NAS recovery software. I tried reaching out to Netgear and have been refused contact as this device is EOS, which is understandable. No ill will, this was my mistake which has led me here.
I have seen several tutorials on using SSH and am looking to simply recover the Volume. All disks show being part of data-0 and the group data-0 shows the correct 27.27tb. It does show zero free space. There is another volume of zero size called data.
I have seen several tutorials on using SSH and am looking to simply recover the Volume. All disks show being part of data-0 and the group data-0 shows the correct 27.27tb. It does show zero free space. There is another volume of zero size called data.
Any help or guidance is appreciated!
Reboot up the system with all disks in place. Then download the full log zip file from the admin web logs page.
If you'd like me to analyze the zip file, then upload it to cloud storage (dropbox, google drive etc). Send me a PM (private message) with a link to the zip. Make sure the permissions are set so anyone with the link can download. Note you send a PM using the envelope icon in the upper right of the forum page.
Don't post the link publicly, as there is some privacy leakage when you do that.
Feb 24, 2025 06:57:34 PM Disk: Disk Model:ST10000NM0016-1TT101 Serial:ZA2BSYCG was added to Channel 2 of the head unit. Feb 24, 2025 06:56:58 PM Disk: Disk Model:ST10000NM0016-1TT101 Serial:ZA2B5GQM was added to Channel 1 of the head unit.
FYI, hot-inserting the two disks you removed was also a mistake.
StevenB absolute legend! He was able to guide me through the correct parameters to rebuild my Volume. I am currently resynching. Lesson #1 don't pull drives. Lesson #2 don't listen to your local experts.
Just a big blessing to have a resource like this when Netgear is done supporting a project!
