I am encountering a strange issues in which my Ultra 4 Plus is unexpectedly off. I recently installed APC's network shut down, but I don't see any log activity there, and further, there's no activity in FrontView. Where else should I look to find out if it was a commanded shut down vs some sort of short that wouldn't show up anywhere? Thanks!
APC's PowerChute Network Shutdown is a free product from APC to shut down NETGEAR ReadyNAS x86 via signal from an APC network source - in my case an AP9619 in a SU1400RM. Here's the link
My next logical step was to just discontinue using APC PowerChute Network Shutdown, but I thought there might be some logs beyond front view I could check
Nothing else shuts down
I assumed there might be a way to read console logs, but I'm not sure how that works on this flavor of UNIX
I looked into the logs and after reviewing all logs including the syslog that were updated today, the last entries in the logs follow. Whether it's the CRON job or whether it's something after this, I can't say. This suggests that the system was alive at 5:23 this AM, and the only other log entries near this time were an hour before when a USB disk backup completed.
Auth Log
Jul 7 05:22:10 NAS sudo: admin : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/ethtool eth0 Jul 7 05:22:10 NAS sudo: admin : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/ethtool eth1 Jul 7 05:22:11 NAS sudo: admin : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdconfig -t Jul 7 05:23:01 NAS CRON[17068]: (pam_unix) session opened for user root by (uid=0) Jul 7 05:23:01 NAS CRON[17068]: (pam_unix) session closed for user root
The mdconfig I believe creates a memory disk
Cron Log
Jul 7 05:23:01 NAS /USR/SBIN/CRON[17069]: (root) CMD ( /usr/bin/empty_exim &>/dev/null)
I think the exim refers to email, but I'm not sure what exactly it does. It runs a lot. In the cron log, there are a dozen plus entries in a day. It appears it's the last entry for a number of the daily "turn off"/crash. The related Auth log cron entry also shows.
Thoughts? I will turn off network shutdown in the interim too. Thanks!
Well, after factory defaulting, I'm again finding that the Ultra 4 Plus is off. I can't see anything in the logs, so I am thinking it crashed or something similar. I'm worried it's a hardware issue. I'm just barely three years from purchase, so I'm out of warranty. :cry: I had a problem like that with my NV+ that required a new power supply just out of warranty. :cry:
Is there anything I can run to test the components when it is on?
Just FYI, I hoped that since I tried everything I could think of under OS4, I thought I'd try OS6, and it did not help. I recently pulled the USB drives to isolate that component, and I saw nothing helpful. Thanks for your help!
One of your disks has 26 reallocated sectors and the other two of your disks have one reallocated sector each. Are you able to test your disks using SeaTools?
Thanks for the quick reply! It has since crashed again this early AM. Would the allocating sectors cause a ReadyNAS to hang and actually be powered off? I guess it just seems strange that if there's a hang that you'd actually find the device at a total stop. I would expect power to be on and nothing happening, but what do I know? (probably not much in this space!)
I don't have a good way to access via SeaTools as a Mac user, but I suppose I could just yank the drive and eliminate redundancy since I everything is many multiple backed-up right now and ask Seagate to replace the one with the large sector issue. The Constellation ES drives should have a five year warranties I think.
