Not able to ping the device (RN2120v2).earlier it was working fine

vikassingh wrote: Please find the attached screeshot of the same. That helps. Something has corrupted the flash (and it might have failed). The next step would be to attempt a USB recovery. The instructions for that are here: https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system#Rack-mount_ReadyNAS They are a bit convoluted - you have an ARM-based NAS so you do need to create the recovery disk using the instructions in the "To create a USB recovery drive for an ARM-based system" section. Generally smaller/older USB thumb drives work better than newer/larger ones. Note the warranty for your NAS is 5 years for the original purchaser. If you have warranty coverage, you could contact support via my.netgear.com and request an RMA.

You have a rackmount model? What firmware was the NAS running? What LED status are you seeing? (see pages 14ff here: http://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf )

Ok, so I hope you realize your statement is about as descriptive as "my car was runing this morning, now it's not -- what's wrong?" A little more detail will go a long way in helping us help you figure out the problem. Any LEDs lit (front and NIC in the rear)? Fan sound normal? Anyting at all you did, or is on a schedule to be done, from working condition to not? Any changes in network configuration?

hiAs per manual, NAS LED status is showing OK.IP address cant get ping and also MAC address not showing in list on arp -a command

HiAs per manual,LED status indicting OK status for hardware.No change has been performed for the network configuration.Fan sound is normal.

Netgear RN2120v2 | NETGEAR Communities

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StephenB
Guru - Experienced User
Sep 24, 2019
You have a rackmount model? What firmware was the NAS running?

What LED status are you seeing? (see pages 14ff here: http://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf )
- Sandshark
  Sensei - Experienced User
  Sep 24, 2019
  Ok, so I hope you realize your statement is about as descriptive as "my car was runing this morning, now it's not -- what's wrong?"
  
  A little more detail will go a long way in helping us help you figure out the problem. Any LEDs lit (front and NIC in the rear)? Fan sound normal? Anyting at all you did, or is on a schedule to be done, from working condition to not? Any changes in network configuration?
  - vikassingh
    Aspirant
    Nov 01, 2019
    Hi
    As per manual,LED status indicting OK status for hardware.No change has been performed for the network configuration.Fan sound is normal.
- vikassingh
  Aspirant
  Nov 01, 2019
  hi
  As per manual, NAS LED status is showing OK.
  IP address cant get ping and also MAC address not showing in list on arp -a command

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Netgear RN2120v2

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