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Pro 6 Stuck on booting (Case#: 19108415)

ferg1
Guide

Pro 6 Stuck on booting (Case#: 19108415)

After shutting down and rebooting the ReadyNas Pro 6 is always stuck on BOOTING.

It completes the FS CHECK to 100% then get''s stuck. It shows all 6 discs as appearing in the little boxes but then stays stuck on "booting".

I''ve used the boot menu to skip FS Check with the same results.

It's a ReadyNas Pro 6 with 6 x 2TB discs (all on HCL) running Xraid-2. I cannot remember the firmware, but it's the latest!

Any tips (I've also contacted support).

Cheers
Ferg
Message 1 of 6
ferg1
Guide

Re: Pro 6 Stuck on booting (Case#: 19108415)

More information:

- It''s not showing up on the network (nmap 192.168.1.*)
- RAIDar also does not pick it up.
All six discs LED Boxes are light and have the disc number in them.

As of 16 hours it's still stuck on booting?

Any suggestions. Not response as of yet from support.
Message 2 of 6
ferg1
Guide

Re: Pro 6 Stuck on booting (Case#: 19108415)

Support asked me to "OS Reinstall".

That appears to have fixed the issue! Panic over!

Have a good day everybody!
Message 3 of 6
ferg1
Guide

Re: Pro 6 Stuck on booting (Case#: 19108415)

Actually I say fixed. However, I've just noticed that although the unit appears to be working correctly, the front LED pattern still shows the "BOOTING" message.
Message 4 of 6
OOM-9
NETGEAR Expert

Re: Pro 6 Stuck on booting (Case#: 19108415)

What is the current status? Are you able to access Frontview or your data volume?
... It sounds like you are having the same issue...
Message 5 of 6
ferg1
Guide

Re: Pro 6 Stuck on booting (Case#: 19108415)

Frontview will load but every time I try to do something it hangs. Support have asked me to reboot with a volume scan. However, I cannot do this at the moment so hanging on as it is until Monday. All shares appear to be working OK.
Message 6 of 6
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