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motosega's avatar
motosega
Aspirant
Nov 12, 2018

RN102 "ReadyNAS Admin Page is offline"

after the upgrade to firmware 6.9.4 i can no longer log in to the  web admin page.
"ReadyNAS Admin Page is offline"
the NAS is conected to the internet and i have tried restarting it.
i have cleared my broweser cache and tried differnt browsers..
i am able to log in via ssh. and smb shares work fine.
the power led keeps flashing after startup.

i am able to dowload logs from RAIDar but it shows "management service is offline" and diagnostics does not work.
also the fwbroker page returns a "forbidden" error from apache.

14 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi motosega

     

    Welcome to the Community!

     

    Your root volume is full and that is one reason why you are getting management service offline message. It is possible that this has been full even before the update or after the update.

     

    Do you have any apps installed? It would be best to contact Support for this issue so L3 experts can check your NAS and fix this.

     

    If you are comfortable with SSH you may want to check this thread and follow.

     

    Hope this helps!

     

     

    Regards

    • motosega's avatar
      motosega
      Aspirant

      it dosent look like my root volume is full.

      admin@action-nas:~$ df -m
      Filesystem     1M-blocks   Used Available Use% Mounted on
      udev                  10      1        10   1% /dev
      /dev/md0            3772   1097      2455  31% /
      tmpfs                249      0       249   0% /dev/shm
      tmpfs                249      2       248   1% /run
      tmpfs                125      1       124   1% /run/lock
      tmpfs                249      0       249   0% /sys/fs/cgroup
      /dev/md127        949132 795292    152762  84% /data
      /dev/md127        949132 795292    152762  84% /home
      /dev/md127        949132 795292    152762  84% /apps

       

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi motosega

         

         

        Were you able to download logs before and after the update? Can you provide me a link where we can download it? You can PM me.

         

        Thanks

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