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RN104 error code 15001010005

Kliment
Aspirant

RN104 error code 15001010005

Hi!
When I open settings, a folder service is completely inactive and
ReadyNAS error code 15001010005 is displayed in a dialogue box.
What does the code mean and what should I do to get my service access back?

ReadyNas 104, firnware 6.8.1

ReadyNas2.jpg

Model: RN10400|ReadyNAS 100 Series 4-Bay (Diskless)
Message 1 of 5
Marty_M
NETGEAR Employee Retired

Re: RN104 error code 15001010005

Hello Kliment,

 

It does appear for some reason none of the service is available and no longer showing on the admin page. Did the problem occur after upgrading the firmware? Please try to download the logs and after successfully doing so please please perform an OS reinstall and check if that will make any difference. Also for isolation try to access the admin page of the NAS from different browser and computer.

 
Welcome to the community!
 
Regards,
Marty_M 
NETGEAR Community Team

Message 2 of 5
Kliment
Aspirant

Re: RN104 error code 15001010005

Hi!
After reinstall OS problem solved.
Thanks for your help.

Message 3 of 5
Marty_M
NETGEAR Employee Retired

Re: RN104 error code 15001010005

Hello Kliment,

 

It is nice to hear that OS reinstall help address the concern. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

 

The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,
Marty_M 
NETGEAR Community Team

Message 4 of 5
Marty_M
NETGEAR Employee Retired

Re: RN104 error code 15001010005

Hello Kliment,
 
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

 

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 

Regards,
Marty_M
NETGEAR Community Team

Message 5 of 5
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