× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

RN104 shut down by itself and now no ethernet link

2twisty
Aspirant

RN104 shut down by itself and now no ethernet link

I came home to see that my RN104 (6.2.0) was powered off. Nobody told it to shut down -- it did it on its own.

When I boot it up, I get "cannot communicate with discovery server," which means that it has no internet access.

To make a long story short, I have no ethernet link anymore on either of the 2 ports. I've tried multiple cables, different switches, even direct PC<>RN104 connection. I get NO ethernet Link activity. I rebooted several times, and noticed that right before it gave me the discovery error, my display flashed "Network Changed." I've never seen that on my screen before.

Thinking that there was some kind of settings corruption, I did an OS reinstall (I was using a static IP before) and now I'm getting the APIPA address (169.254.x.x), which tells me that the OS reinstall worked and it's trying to get an address via DHCP, but can't.

I still get NO ethernet link light.

Is there something that I can do about this?
Message 1 of 2
2twisty
Aspirant

Re: RN104 shut down by itself and now no ethernet link

Hmm. It's working now. One of two things fixed it:

I unplugged it and removed all the disks and inserted a scratch disk. Then I booted it back up and got the "used disks" error. While on that error screen, I noticed that my ethernet link light was on again.

I powered off and reinserted the original disks. It started working.

So, either the unplugging reset some hardware or the scratch disk exercise reset something. Either way, it appears to be OK now.
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 1852 views
  • 0 kudos
  • 1 in conversation
Announcements