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ReadyNAS NV+ v2 is unable to access the data volume.
Hi,
We live in Thailand and we regularly have power outages.
And I guess that's what's happened today, as both my servers were down (Readynas Duo v2 and Readynas NV= v2) were out today, even though we have a UPS.
My Duo server was still running on firmware image (5.3.10), whereas NV= was running in 5.3.11.
I managed to get my Duo running again, by doing a server re-set.
On my NV+, this wasn't successful, so I loaded the previous firmware version.
This didn't go smoothly, and I needed a number of hardware re-sets before the system would boot up again.
It's loaded 5.3.10, but it still won't recognise my data folder.
Hello Marc_Nelis,
Those are your options for now, contact support or proceed to factory reset since you have backup.
If you choose factory reset, this will allow you to reinstall your NAS and create a new volume. Then just restore all your data from the back up.
Regards,
12 Replies
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Hello Marc_Nelis,
Do you have RAIDar? What does RAIDar show for the disks inserted to the NAS?
Also, if you are able to get to the dashboard, please check the Volumes (System > Overview > Volumes), post what it shows.
Check also the Disk Status with Disk Smart.
To use Disk Smart:1. Select Configure > Info.2. Mouse over the i to display information about the hard disk.Welcome to the community!Regards,JennC
Raidar shows all drives are available and ready and healthy.
Volumes (System > Overview > Volumes) shows blank.
Disk Smart:All 4 drives up and running.
I have downloaded the log file, but I'm not clear as to how to attach it
Hello Marc_Nelis,
Can you PM it me, please?
Regards,
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