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stoufly's avatar
stoufly
Aspirant
Mar 17, 2015

ReadyNas Admin FrontView Panel Null

Hi all,

I've exactly the same problem as here : http://www.readynas.com/forum/viewtopic.php?f=64&t=59085#p332153

But in a different situation. Indeed, I run my Nas Duo since 2011 with 2 WD Green Caviar 1,5To into RAID 1. I've changed once one of the HDD. The 2-HDD seem fine.
Network seem fine and I don't make a network change for months.

For some weeks, I have issues with booting. Nas is not available, first in RAIDar then down.

First, it appears after a hard power break and I had just to push the 5sec reset button and then it was OK.

Now, it appears after a safe shutdown (manually with the power button) and I'm totally crashed out.
1) I've tried Skip Volum Check and firmware reinstall with the 5sec reset button. I can see the NAS in RAIDAR (Verification, then Booting then nothing...).
2) So then, I went to the hard way, using my screwdriver to make a clear CMOS putting in and out the battery. Same issue.
3) So, last night I made a 30sec factory reset, aware of losing all my datas, but OK :cry: . Now I can see and ping my NAS @192.168.0.6 (network's fine).
But when I launch admin panel with RAIDAR or directly by Safari 192.168.0.6/admin I've got a "Null" ReadyNas FrontView... !
Be aware that I'm using a MAC OS X Yosemite and I had to go backward with an older JRE because with the new JRE, RAIDar is not working.

I wonder if I'm running on a v1 or a v2 because firmware 4.1.7 is launched but I'm pretty sure I had a more recent firmware before the crash (maybe 5.X ?). If my memory is fine, I'm running on sparc.
How can I check my Nas Duo version ?

I'm thinking about a firmware issue... but I really don't know what I can do right now, I've tried all my known ways... Could you help me folks please ?

Thank's
Stoufly

14 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    4.1.x indicates it is a v1.

    Could be a browser compatibility issue. Can you try another web browser?
  • Thanks for your quick answer :)
    I'm going to try this way in 2 hours; but really I don't make any change to my MAC OS, web browser or network configuration for months.
    And 2 weeks ago, all was fine with my NAS.
    Just to be sure, do you think it's possible firmware 4.1.7 was loaded on a v2 version, causing this issue ? All I remember is that I bought NAS DUO in 2011.
  • Damn, you were right. With FF it's OK. It was just a browser compatibility... My bad !
    Exact product is : ReadyNASRND2000. So you confirm that this is a v1 ?
    I'm running firmware update to 4.1.14.
  • Ok, fine. I'll let you know.
    Please, do you know if there is an update of RAIDar on the roadmap, because we can't stay with an older JRE so much longer (security breach) ?
  • I use a: Readynas NV+ V1

    I had this issue too and for me it was a permissions problem on the /frontview folders.

    In Google Chrome debugger I noticed:

    POST https://evnas-ng4000/get_handler 500 (Internal Server Error)


    How to solve this (I don't take any responsibility, but for me it worked):

    With SSH or Tech Mode boot start a Putty terminal session with the Readynas.


    cd /frontview
    chmod +R 644 lib
    chmod +R 644 conf
    chmod +R 644 bin
    chmod +R 755 ui


    You don't have to restart the server.
  • I am having a similar issue when I boot my NV+ V1 READYNAS diks show healthy when I try to luanch the admin page from the RAIDATOR software of directly in any web browser it loads only partially and I cannot click on anything to do anything. I booted in Tech Support mode and I am able to telnet to the NAS but do not know what to do next to see if the OS partition is full or a log file would need to be deleted any help would be greatly apprecaited as I do nopt want to have to do a factory reset as I did a lot of configuration to get this setup the way I wanted. I already tried an OS re-install as well. I am using firmware 4.1.14.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Log in with ssh and enter:

      df . -h

      df . -i

       

      and report the results.

      • WWC's avatar
        WWC
        Aspirant

        I woyld love to do that but ssh is not installed or enabled is there a way to do this via telent in Tech Support Mode and enable or install SSH?

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