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Forum Discussion
stoufly
Mar 17, 2015Aspirant
ReadyNas Admin FrontView Panel Null
Hi all,
I've exactly the same problem as here : http://www.readynas.com/forum/viewtopic.php?f=64&t=59085#p332153
But in a different situation. Indeed, I run my Nas Duo since 2011 with 2 WD Green Caviar 1,5To into RAID 1. I've changed once one of the HDD. The 2-HDD seem fine.
Network seem fine and I don't make a network change for months.
For some weeks, I have issues with booting. Nas is not available, first in RAIDar then down.
First, it appears after a hard power break and I had just to push the 5sec reset button and then it was OK.
Now, it appears after a safe shutdown (manually with the power button) and I'm totally crashed out.
1) I've tried Skip Volum Check and firmware reinstall with the 5sec reset button. I can see the NAS in RAIDAR (Verification, then Booting then nothing...).
2) So then, I went to the hard way, using my screwdriver to make a clear CMOS putting in and out the battery. Same issue.
3) So, last night I made a 30sec factory reset, aware of losing all my datas, but OK :cry: . Now I can see and ping my NAS @192.168.0.6 (network's fine).
But when I launch admin panel with RAIDAR or directly by Safari 192.168.0.6/admin I've got a "Null" ReadyNas FrontView... !
Be aware that I'm using a MAC OS X Yosemite and I had to go backward with an older JRE because with the new JRE, RAIDar is not working.
I wonder if I'm running on a v1 or a v2 because firmware 4.1.7 is launched but I'm pretty sure I had a more recent firmware before the crash (maybe 5.X ?). If my memory is fine, I'm running on sparc.
How can I check my Nas Duo version ?
I'm thinking about a firmware issue... but I really don't know what I can do right now, I've tried all my known ways... Could you help me folks please ?
Thank's
Stoufly
I've exactly the same problem as here : http://www.readynas.com/forum/viewtopic.php?f=64&t=59085#p332153
But in a different situation. Indeed, I run my Nas Duo since 2011 with 2 WD Green Caviar 1,5To into RAID 1. I've changed once one of the HDD. The 2-HDD seem fine.
Network seem fine and I don't make a network change for months.
For some weeks, I have issues with booting. Nas is not available, first in RAIDar then down.
First, it appears after a hard power break and I had just to push the 5sec reset button and then it was OK.
Now, it appears after a safe shutdown (manually with the power button) and I'm totally crashed out.
1) I've tried Skip Volum Check and firmware reinstall with the 5sec reset button. I can see the NAS in RAIDAR (Verification, then Booting then nothing...).
2) So then, I went to the hard way, using my screwdriver to make a clear CMOS putting in and out the battery. Same issue.
3) So, last night I made a 30sec factory reset, aware of losing all my datas, but OK :cry: . Now I can see and ping my NAS @192.168.0.6 (network's fine).
But when I launch admin panel with RAIDAR or directly by Safari 192.168.0.6/admin I've got a "Null" ReadyNas FrontView... !
Be aware that I'm using a MAC OS X Yosemite and I had to go backward with an older JRE because with the new JRE, RAIDar is not working.
I wonder if I'm running on a v1 or a v2 because firmware 4.1.7 is launched but I'm pretty sure I had a more recent firmware before the crash (maybe 5.X ?). If my memory is fine, I'm running on sparc.
How can I check my Nas Duo version ?
I'm thinking about a firmware issue... but I really don't know what I can do right now, I've tried all my known ways... Could you help me folks please ?
Thank's
Stoufly
14 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired4.1.x indicates it is a v1.
Could be a browser compatibility issue. Can you try another web browser? - stouflyAspirantThanks for your quick answer :)
I'm going to try this way in 2 hours; but really I don't make any change to my MAC OS, web browser or network configuration for months.
And 2 weeks ago, all was fine with my NAS.
Just to be sure, do you think it's possible firmware 4.1.7 was loaded on a v2 version, causing this issue ? All I remember is that I bought NAS DUO in 2011. - stouflyAspirantDamn, you were right. With FF it's OK. It was just a browser compatibility... My bad !
Exact product is : ReadyNASRND2000. So you confirm that this is a v1 ?
I'm running firmware update to 4.1.14. - mdgm-ntgrNETGEAR Employee RetiredYes. It is definitely a v1: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
You can't install v1 firmware on a v2 and you can't do vice versa either. You are running v1 firmware so you must have a v1
After the firmware update you may find it works in your preferred browser again. - stouflyAspirantOk, fine. I'll let you know.
Please, do you know if there is an update of RAIDar on the roadmap, because we can't stay with an older JRE so much longer (security breach) ? - mdgm-ntgrNETGEAR Employee RetiredA beta is already available: http://www.readynas.com/forum/viewtopic.php?f=129&t=80240
- stouflyAspirantOk thank's
- jvandemerweAspirantI use a: Readynas NV+ V1
I had this issue too and for me it was a permissions problem on the /frontview folders.
In Google Chrome debugger I noticed:POST https://evnas-ng4000/get_handler 500 (Internal Server Error)
How to solve this (I don't take any responsibility, but for me it worked):
With SSH or Tech Mode boot start a Putty terminal session with the Readynas.
cd /frontview
chmod +R 644 lib
chmod +R 644 conf
chmod +R 644 bin
chmod +R 755 ui
You don't have to restart the server. - WWCAspirant
I am having a similar issue when I boot my NV+ V1 READYNAS diks show healthy when I try to luanch the admin page from the RAIDATOR software of directly in any web browser it loads only partially and I cannot click on anything to do anything. I booted in Tech Support mode and I am able to telnet to the NAS but do not know what to do next to see if the OS partition is full or a log file would need to be deleted any help would be greatly apprecaited as I do nopt want to have to do a factory reset as I did a lot of configuration to get this setup the way I wanted. I already tried an OS re-install as well. I am using firmware 4.1.14.
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