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ReadyNas NV+ v1 - BAD FIRMWARE - NOT BOOTING #24220271

barbsy42
Aspirant

ReadyNas NV+ v1 - BAD FIRMWARE - NOT BOOTING #24220271

Hi, hoping I can get some help with regards my NV+.

It had been working flawlessly for three years or so with 4x 2TB Seagate drives but the other day the data was no longer accessible and the display showed "Kernel panic". I managed to restart the unit by pulling the power plug and then starting up as usual. I noticed that the my email notifications had stopped working at some stage so I wasn't aware of the reallocation errors on disk 2.
I then removed the faulty disk, the unit powered up and I was able to access the data without an issue though at this stage I realised that I was now susceptible to data loss if another disk failed so I inserted a new approved 2TB drive to replace the faulty 2TB drive after which FrontView prompted me to perform a volume resync to ensure there was no data loss.
The problem was that the volume resync button was greyed out which, in hindsight, I think was due to it already having been automatically started by the software itself but I panicked and held down the power button and restarted the unit, after which I am constantly prompted with the ERR: BAD FIRMWARE error and the device does not boot up. I understand now that that was the wrong thing to do, just wish the prompt the ReadyNas gave was more clearly made.

I have tried a USB firmware reinstall/boot but to no avail.
I have also tried removing the new drive and restarting but with still the same BAD FIRMWARE error message.

I would appreciate any help that is offered.

Thanks.
Adam
Message 1 of 3
richardh1
Aspirant

Re: ReadyNas NV+ v1 - BAD FIRMWARE - NOT BOOTING #24220271

Bump… …exactly the same problem here.
Message 2 of 3
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNas NV+ v1 - BAD FIRMWARE - NOT BOOTING #24220271

Contact support
Message 3 of 3
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