Having another problem with my readynas 104 where the system will not shut down. When I tell the device to shut down or reboot, the screen displays either 'Rebooting, See You Soon' or 'Shutting Down, Goodbye'. The system then never seems to actually shut down and double pressing the power button does nothing. I left my system in the 'Shutting Down, Goodbye' state for 7 hours to see if it was running some kind of shutdown check but the message was still there. Therefore, the only way can restart the system is by pulling the power, which is not great!
My logs look like this (I pulled the power around 8:38)
Sat Aug 30 2014 8:38:27 System: ReadyNASOS background service started. Sat Aug 30 2014 8:38:27 Miscellaneous: Smart Snapshot successfully delete snapshot 'c_1409205612' from share or LUN 'istat'. Sat Aug 30 2014 8:38:27 Miscellaneous: Smart Snapshot successfully delete snapshot 'c_1409209215' from share or LUN 'istat'. Sat Aug 30 2014 8:38:26 Miscellaneous: Smart Snapshot successfully delete snapshot 'c_1409212820' from share or LUN 'istat'. Fri Aug 29 2014 23:42:16 System: System is shutting down.
Additionally, there's another component to my issue in that when I turn off an app via the app screen, if I try to restart it I never get the popup saying the app is initialising and the app will never load, therefore the only way for me to restart an app if the system crashes is to turn it off / on, resulting in the problem above! not sure if these two issues are linked?
Finally, my antivirus definition only seems to update when I do a hard reset, not sure if that's because they only update when you cycle the power or whether this is forming part of the issue!
If anyone has any ideas what could be causing this, it would be much appreciated!
Thanks (and sorry if this isn't the right forum for this!)
Hi. I have the same issue here. Do you have a solution? I am running also an RN104 with the latest Firmware 6.2.3 Beta5. But I had this also withthe release 6.2.2.
Same problem, RN104, services: afp, cifs, ftp, uPNP, http, https, ReadyDLNA, SSH. Antivirus is Off.apps: BTsync, PHP, linux dash, PHPsysinfo, SMB plus. restart OK, on says Shutting Down, Goodbye. and nothing. power switch blinking only. Ping no. no switch off (shutdown) FW 6.2.3.;
I downloaded logs after power cycling. Trying again... ..and it shut down correctly. I download logs again, Can anyone help me with possible cause of not shuting down? I'm not expert in linux/debian. Thanks.
And its back again, after spending 3 days allowing the disks to recsync after a factory reset and wipe, then rebuilding from my NV2+ which interestingly doesnt experience any of the shutdown problems and has drives which arent on the supported list but just works.
This 104 has now decided it doesnt want to play again hangining with the blue lights flashing waiting for god knows wha so the POS will shut down.
As Previosuly said everyhing was fine before it installed the new firmware which knackered it.
When is there going to be a replacement for 6.4.0 So can install this and hopefully bin this crap update?
"Interestingly reboots and shutdowns work fine from the UI, just scheduled and pressing the power button doesnt"
I have the same problem with my RN2143E: First time it happened when I pushed the front button and I by chance had the Netgear engineer at the phone for other issue, he told me to switch off from the back of the unit.
Today it just did not shut down with the scheduled shutdown at 22h00, and showed the same effects as the first day: LAN1 LED blinking, Power button solid amber.
I will wait a bit, reboot, keep the logs and shut it down myself from the UI.
EDIT: I realized afterwards that I had the UI page open on my Mac, requesting to close it and wait for the lights to go off: Can it be that the NAS waits really for the page to be closed before shutting down?
Is there a fix for this yet? I bought a 104 at Christmas and have latest fw 6.4.1 but have never been able to shut it down or reboot it either from ui or front panel? If i can't resolve this soon I too will be sending this back.
Hi BrianL, thanks for the link. Upgraded firmware, still won't shutdown, only app I am running is plex, no AV. Tried from the panel and the ui. Even ssh shutdown won't work, it just hangs. This is really frustrating, can I downgrade the fw to a version that works? Any help appreciated thanks.
Most of these issues were addressed already with the Firmware that was publicly released. Since you are still entitled to technical assistance, I suggest that you take advantage of it to further diagnose this problem that you've experienced. You can keep us up to date on what's going on by posting on this thread.
My ReadyNAS NV+ also will not shutdown or restart via UI. Netgear has totally lost the plot IMHO. QNAP and D-Link and Tera never give these hassles. WOFTAM Netgear.
