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Forum Discussion
System Hang Due to Backup Failure
Hi all, (#22039954 Raised) Today my ReadynasPRO 6 hung upon accidently starting a backup job and the drive being removed from the system. The system was hung hard and had to be hard shutdown (he...
Netgear don't seem to accept that if a backup job encounters a persistent problem accessing a source or destination, then it should recognise this and fail. The backup job should then be terminated.
It appears that in the case of rsync at least, if a remote source becomes unavailable during a backup job, the backup job hangs and this leads to a requirement for a forced shutdown of the readynas.
In all other cases of backup jobs where a source or destination is unavailable or becomes unavailable, my experience is that the backup job fails.
To me the former problem is a bug.
Netgear have implied in their reply to my case that it will not be reported as a bug as it's "root cause" is misuse of the device.
Unbelievably arrogant.
It appears that in the case of rsync at least, if a remote source becomes unavailable during a backup job, the backup job hangs and this leads to a requirement for a forced shutdown of the readynas.
In all other cases of backup jobs where a source or destination is unavailable or becomes unavailable, my experience is that the backup job fails.
To me the former problem is a bug.
Netgear have implied in their reply to my case that it will not be reported as a bug as it's "root cause" is misuse of the device.
Unbelievably arrogant.
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