Unable to contact SMTP Host - ReadyNas

[AusSnowy]

Model:	ReadyNAS Pro 2 [X-RAID2]
Serial:	2K231C0G010A4
Firmware:	RAIDiator 4.2.27
Memory:	1024 MB [DDR3]

 Trying to setup alerting. Have tried email provider as 'custom' and 'internal' (mail server is Exchange 2010 SP2) with SMTP server set to the IP address, the FQDN (mail.company.com.au) as well as the 'server.company.local'. Tried ports 25, 465, 587 (can telnet ok to the ports) and combinations with username and password all to no avail.The 'from' address is definitely a valid address as is the alert contact 1 address. server ets resolves ok and pings internally. 

Anyone have any ideas?

[AusSnowy · Accepted solution]

Found the solution

Figured it may be an Exchange issue as everything else looked ok.

Checked in EMC - server configuration - hub transport - receive connectors. Did not appear to be a connecter configured to allow the NAS to send. Added a new receive connector allowing mail to port 25 and specifying the NAS IP address. Authentication set to externally secured.

Configured NAS to send to/from appropriate email addresses and now tested ok.

Hope this helps! 

[StephenB]

If you are using a static IP address in the NAS, then make sure you have a DNS server configured. 

You could use gmail as the SMTP server (sending from a gmail account to the appropriate "to" account).

[AusSnowy]

Thanks for the prompt reply.

The NAS does have a static IP and the DNS server is configured (the correct one!).

Not sure I want to use a Gmail account when there is a perfectly good Exchange server running.

Unless of course this model won't talk to exchange...

[AusSnowy · Accepted solution]

Found the solution

Figured it may be an Exchange issue as everything else looked ok.

Checked in EMC - server configuration - hub transport - receive connectors. Did not appear to be a connecter configured to allow the NAS to send. Added a new receive connector allowing mail to port 25 and specifying the NAS IP address. Authentication set to externally secured.

Configured NAS to send to/from appropriate email addresses and now tested ok.

Hope this helps! 

[JennC]

Hi AusSnowy,

Thanks for sharing!

Please feel free to post anything you feel like posting about your NAS. Thanks for the contribution!

Regards,