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Jaroslaw's avatar
Mar 18, 2017
Solved

Volume: System volume root's usage is 95%. This condition should not occur in normal conditions.

Hello was reading similiar topics and have not found an answer.

RN20400 RAID 5, 4x3TB

Data 4.19TB

Free space 3.98TB

running only antivirus, yet recently started to get:

Volume: System volume root's usage is 95%. This condition should not occur in normal conditions. Contact technical support

  • You can check if that data is important e.g. using commands such as

    # ls -laR /media/USB_FLASH_6

    and if not you can delete it using the rm command. If it is important and you don't have another copy of it you should copy it to the data volume before deleting the copy from the root volume.

29 Replies

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  • Download the logs from the GUI and post here the section containing "df -h" at the end of the file volume.log

    Do you know how to use SSH?

    • Jaroslaw's avatar
      Jaroslaw
      Guide

      Nope, sorry never used it and afik it's not enabled on my nas

    • Jaroslaw's avatar
      Jaroslaw
      Guide

      jak0lantash wrote:

      Download the logs from the GUI and post here the section containing "df -h" at the end of the file volume.log

      Do you know how to use SSH?



      Gosh...I am useless can not find that...:( there is not such log name... I can send you the logs in zip...

      • Retired_Member's avatar
        Retired_Member

        No, please, do not send the logs. Instead, on the admin webpage go to System/Settings and in the services section disable Antivirus by clicking on the concerned button. Make sure, that you keep HTTP, HTTPS and SMB enabled.

  • Retired_Member's avatar
    Retired_Member

    As a temporary solution/workaround just switch off the Antivirus service and reboot to see, whether its getting back to normal. If it helps, keep it disabled and wait for the fw 6.7 to be released.

    • Jaroslaw's avatar
      Jaroslaw
      Guide

      Retired_Member wrote:

      As a temporary solution/workaround just switch off the Antivirus service and reboot to see, whether its getting back to normal. If it helps, keep it disabled and wait for the fw 6.7 to be released.

       

      OK as a temporary solution I will switch off the antivirus engine and observe. So far I switched off UPNP with Netgear Cloud. , ITunes, SNMP, SSH and Rsync are disabled by default although I was trying to get iTunes running last night, strange.

      Thanks

      Jarek