Volume is missing after the device has been turned off.

[JackDC1]

Helo

I hope you can help me.

I have a problem with my ReadyNAS Nv+ V. 2. After the device has been turned off or rebooted the volume is missing.

[evan2]

Hi JackDC,
Could you send me logs?
http://www.readynas.com/kb/faq/misc/how ... d_all_logs

[JackDC1]

The logs have been sent

By G-mail

[evan2]

Hi JackDC,
I checked logs, all disk smart is OK, but there is I/O error on sdb and sdc when system boot, so system didn't detect adb and sdc's partitions.

May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Sense Key : Aborted Command [current] [descriptor]
May 16 21:32:13 ReadyNAS kernel: Descriptor sense data with sense descriptors (in hex):
May 16 21:32:13 ReadyNAS kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
May 16 21:32:13 ReadyNAS kernel:         00 00 00 00 
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Add. Sense: No additional sense information
May 16 21:32:13 ReadyNAS kernel: end_request: I/O error, dev sdb, sector 5860532992
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdb, logical block 732566624
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Sense Key : Aborted Command [current] [descriptor]
May 16 21:32:13 ReadyNAS kernel: Descriptor sense data with sense descriptors (in hex):
May 16 21:32:13 ReadyNAS kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
May 16 21:32:13 ReadyNAS kernel:         00 00 00 00 
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Add. Sense: No additional sense information
May 16 21:32:13 ReadyNAS kernel: end_request: I/O error, dev sdb, sector 5860532992
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdb, logical block 732566624
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Sense Key : Aborted Command [current] [descriptor]
May 16 21:32:13 ReadyNAS kernel: Descriptor sense data with sense descriptors (in hex):
May 16 21:32:13 ReadyNAS kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
May 16 21:32:13 ReadyNAS kernel:         00 00 00 00 
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Add. Sense: No additional sense information
May 16 21:32:13 ReadyNAS kernel: end_request: I/O error, dev sdb, sector 5860533152
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdb, logical block 732566644
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdb, logical block 732566645
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Sense Key : Aborted Command [current] [descriptor]
May 16 21:32:13 ReadyNAS kernel: Descriptor sense data with sense descriptors (in hex):
May 16 21:32:13 ReadyNAS kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
May 16 21:32:13 ReadyNAS kernel:         00 00 00 00 
May 16 21:32:13 ReadyNAS kernel: sd 0:0:1:0: [sdb] Add. Sense: No additional sense information
May 16 21:32:13 ReadyNAS kernel: end_request: I/O error, dev sdb, sector 5860533152
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdb, logical block 732566644
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Sense Key : Aborted Command [current] [descriptor]
May 16 21:32:13 ReadyNAS kernel: Descriptor sense data with sense descriptors (in hex):
May 16 21:32:13 ReadyNAS kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
May 16 21:32:13 ReadyNAS kernel:         00 00 00 00 
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Add. Sense: No additional sense information
May 16 21:32:13 ReadyNAS kernel: end_request: I/O error, dev sdc, sector 5860532992
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdc, logical block 732566624
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Sense Key : Aborted Command [current] [descriptor]
May 16 21:32:13 ReadyNAS kernel: Descriptor sense data with sense descriptors (in hex):
May 16 21:32:13 ReadyNAS kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
May 16 21:32:13 ReadyNAS kernel:         00 00 00 00 
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Add. Sense: No additional sense information
May 16 21:32:13 ReadyNAS kernel: end_request: I/O error, dev sdc, sector 5860532992
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdc, logical block 732566624
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Sense Key : Aborted Command [current] [descriptor]
May 16 21:32:13 ReadyNAS kernel: Descriptor sense data with sense descriptors (in hex):
May 16 21:32:13 ReadyNAS kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
May 16 21:32:13 ReadyNAS kernel:         00 00 00 00 
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Add. Sense: No additional sense information
May 16 21:32:13 ReadyNAS kernel: end_request: I/O error, dev sdc, sector 5860533152
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdc, logical block 732566644
May 16 21:32:13 ReadyNAS kernel: Buffer I/O error on device sdc, logical block 732566645
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Sense Key : Aborted Command [current] [descriptor]
May 16 21:32:13 ReadyNAS kernel: Descriptor sense data with sense descriptors (in hex):
May 16 21:32:13 ReadyNAS kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
May 16 21:32:13 ReadyNAS kernel:         00 00 00 00 
May 16 21:32:13 ReadyNAS kernel: sd 0:0:2:0: [sdc] Add. Sense: No additional sense information
May 16 21:32:13 ReadyNAS kernel: end_request: I/O error, dev sdc, sector 5860533152

Maybe sdb and sdc are locked.
Please open a support case, then our support can remote access your NAS and check the problem.